Self-Checkout Experience Specialist

Food Lion; Randleman (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Randleman, NC is hiring a Self-Checkout Ambassador to deliver fast, friendly service at the front end. You will assist customers with self-checkout, monitor stations, answer questions, and ensure a clean, efficient checkout area. The role supports the Customer Service Manager and requires good communication and reliability.

Qualifications include a high school diploma or equivalent, strong customer service skills, and the ability to learn new tasks and use self-checkout technology.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements.
• Must meet minimum age requirements for specific functions.
• Must be able to meet physical requirements of the position.

Responsibilities

• Smile and provide prompt, accurate, friendly service to customers.
• Greet customers by name when possible and assist with self-checkout.
• Monitor self-checkout stations for proper usage and item scanning.
• Respond to inquiries and system notifications in a timely manner.
• Maintain a neat, clean self-checkout area and report issues as needed.
• Follow front end standards and safety procedures during service.
• Assist in payment processing and handle checks and coupons per policy.
• Wear the Food Lion uniform and maintain a professional appearance.

Skills

Customer Service

Communication

Multitasking

Education

High school diploma or equivalent

Tools

SCO Mobile Attendant

POS System

Job description

Food Lion in Randleman, NC is hiring a Self-Checkout Ambassador to deliver fast, friendly service at the front end. You will assist customers with self-checkout, monitor stations, answer questions, and ensure a clean, efficient checkout area. The role supports the Customer Service Manager and requires good communication and reliability.

Qualifications include a high school diploma or equivalent, strong customer service skills, and the ability to learn new tasks and use self-checkout technology.