Self-Checkout Experience Specialist

Food Lion; Henderson (NC); On-site; USD 17,000 - 19,000; Full time

Job summary

Food Lion is seeking a Front End Associate to deliver fast, friendly service and help customers at self-checkout. You will greet customers, assist with scanning and payments, and ensure a clean, efficient checkout area. The role emphasizes teamwork, safety, and adherence to store standards.

The position requires strong communication, the ability to learn multiple tasks, and physical capability to stand for long periods while assisting customers in a high-volume store environment.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Provide fast, easy, friendly service to customers at front end.
• Greet customers and engage using their name when possible.
• Assist customers with self-checkout and hand scanner usage.
• Respond to customer inquiries and self-checkout notifications promptly.
• Maintain neat self-checkout area and proper bagging supplies.
• Follow all company guidelines and safety procedures.

Skills

Customer service

Effective communication

multitasking

Willingness to learn

Education

High school graduate or equivalent

Tools

SCO handheld device

Job description

Food Lion is seeking a Front End Associate to deliver fast, friendly service and help customers at self-checkout. You will greet customers, assist with scanning and payments, and ensure a clean, efficient checkout area. The role emphasizes teamwork, safety, and adherence to store standards.

The position requires strong communication, the ability to learn multiple tasks, and physical capability to stand for long periods while assisting customers in a high-volume store environment.