Self-Checkout Experience Specialist

Food Lion; Rocky Mount, Northern (NC, KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Food Lion is seeking a Front End associate to deliver fast, friendly service and uphold customer service standards across the store. You will greet customers, assist with self-checkout and ensure a positive shopping experience.

This role emphasizes courtesy, teamwork, and supporting the Customer Service Manager to maximize sales through excellent service. Food Lion is an equal opportunity employer, and recruiting inquiries should go to the Recruiting Department.

Qualifications

• Friendly, helpful demeanor and strong communication skills.
• Ability to greet customers and assist with self-checkout processes.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses their name whenever possible
• Assist customers on how to use Self-checkouts properly including use of the hand scanner for a Fast and Easy checkout experience
• Respond timely to customer inquiries and self-checkout system notifications

Skills

Customer service

Job description

Food Lion is seeking a Front End associate to deliver fast, friendly service and uphold customer service standards across the store. You will greet customers, assist with self-checkout and ensure a positive shopping experience.

This role emphasizes courtesy, teamwork, and supporting the Customer Service Manager to maximize sales through excellent service. Food Lion is an equal opportunity employer, and recruiting inquiries should go to the Recruiting Department.