Self-Checkout Experience Specialist

Food Lion; Belhaven (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Belhaven, NC is seeking a Store Front End Associate to deliver fast, friendly service at the self-checkout area and assist customers with purchases and questions. You will help customers navigate the self-checkout, ensure accurate scanning, and maintain a welcoming, clean area.

The role emphasizes strong communication, reliability, and a willingness to learn multiple tasks while upholding Food Lion standards and policies.

Qualifications

• High school diploma or equivalent preferred.
• Strong customer service and communication skills.
• Willingness to learn multiple tasks and techniques.
• Must be able to meet physical requirements to stand and lift bags.

Responsibilities

• Provide fast, friendly service at self-checkout to ensure a positive shopping experience.
• Greet customers and use their name when possible.
• Assist customers with self-checkout and scanning issues.
• Monitor self-checkouts for proper operation and safety.
• Maintain neat, clean self-checkout area.
• Follow company policies and dress code.
• Report self-checkout issues to management.
• Complete CBT training and other required courses.

Skills

Customer service

SCO operation

Communication skills

Learning agility

Education

High school diploma

Tools

POS systems

Retail software

Job description

Food Lion in Belhaven, NC is seeking a Store Front End Associate to deliver fast, friendly service at the self-checkout area and assist customers with purchases and questions. You will help customers navigate the self-checkout, ensure accurate scanning, and maintain a welcoming, clean area.

The role emphasizes strong communication, reliability, and a willingness to learn multiple tasks while upholding Food Lion standards and policies.