Self-Checkout Experience Lead

Tony's Fresh Market; Carol Stream (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Tony's Fresh Markets in Carol Stream, IL is seeking a Self-Checkout Coordinator to deliver top customer service, maintain a clean and safe area, and ensure self-checkout stations are stocked and functional.

The role requires strong customer service skills, bilingual Spanish/English preferred, and the ability to interact with diverse customers. Competitive benefits are offered to team members.

Qualifications

• Customer Service and retail experience desirable.
• Bilingual: Spanish and English preferred.

Responsibilities

• Operate front end equipment; register, calculator, scanner.
• Oversee self-checkout units; demonstrates personal Customer Service excellence.
• Serve multiple customers at once and anticipate issues before they occur.
• Monitor scanning activity to ensure scanning accuracy.
• Invite customers to use self-checkout lanes, especially if lines form.
• Maintain standards for quality, cleanliness, organization, safety, and food safety.

Skills

Customer service

Bilingual Spanish/English

Job description

Tony's Fresh Markets in Carol Stream, IL is seeking a Self-Checkout Coordinator to deliver top customer service, maintain a clean and safe area, and ensure self-checkout stations are stocked and functional.

The role requires strong customer service skills, bilingual Spanish/English preferred, and the ability to interact with diverse customers. Competitive benefits are offered to team members.