Retail Front End Supervisor — Customer Service Leader

Tony's Fresh Market; Bolingbrook (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401k with safe harbor match

Job summary

Tony's Fresh Market in Bolingbrook, IL is seeking a Customer Service associate to support the Administration Department and front-end team. You will help maintain high customer satisfaction, handle cash, refunds, and daily reports, and assist with front-end operations to ensure smooth store flow.

The role emphasizes integrity, respect, and collaboration, with opportunities to grow professionally and financially within our community-driven brand.

Qualifications

• 1+ years customer service and retail experience desirable.
• Bilingual: Spanish and English preferred.

Responsibilities

• Process refunds and voids.
• Answer incoming calls.
• Run and distribute daily reports.
• Maintain and manage customer flow.
• Support cashiers and front-end staff.
• Understand and enforce all procedures.

Skills

Customer service

Bilingual Spanish

Education

High School Diploma or GED Equivalent

Job description

Tony's Fresh Market in Bolingbrook, IL is seeking a Customer Service associate to support the Administration Department and front-end team. You will help maintain high customer satisfaction, handle cash, refunds, and daily reports, and assist with front-end operations to ensure smooth store flow.

The role emphasizes integrity, respect, and collaboration, with opportunities to grow professionally and financially within our community-driven brand.