Self-Checkout Experience Associate

Food Lion; Fairlawn (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a Front End Associate to deliver fast, friendly service and ensure customer satisfaction at the Wilmington, NC store. You will greet customers, assist with Self-Checkout, and help maintain a clean, efficient checkout area.

The role requires a responsive, team-oriented individual who adheres to Food Lion standards and policies, assisting customers and supporting store operations during busy periods.

Qualifications

• Friendly, helpful attitude and strong customer focus.
• Ability to greet customers and assist with questions.
• Willingness to learn store processes and follow standards.

Responsibilities

• Provide fast, friendly service to customers at the front end.
• Greet customers by name when possible and upsell where appropriate.
• Assist customers with Self-Checkout and guide proper usage of scanners.
• Maintain neat, organized SCO area and report issues to management.
• Adhere to all Food Lion policies and dress code.

Skills

Customer service

Self-checkout

Cash handling

Teamwork

Tools

Self-checkout system

POS hardware

Job description

Food Lion is seeking a Front End Associate to deliver fast, friendly service and ensure customer satisfaction at the Wilmington, NC store. You will greet customers, assist with Self-Checkout, and help maintain a clean, efficient checkout area.

The role requires a responsive, team-oriented individual who adheres to Food Lion standards and policies, assisting customers and supporting store operations during busy periods.