Security & Visitor Access Coordinator

Strategic Staffing Solutions; Chesapeake (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Strategic Staffing Solutions is seeking a Corporate Security & Visitor Services Coordinator to support daily security and administrative operations at a corporate facility in Chesapeake, VA. You will be the primary contact for employees, visitors, contractors, and partners, managing access, badges, records, and security systems.

The ideal candidate has 3+ years of customer service experience, strong communication, multitasking, and data-entry skills, with familiarity in visitor badging, access

Qualifications

• 3+ years of customer service and communication experience.
• Strong verbal and written communication skills.
• Excellent multitasking and organizational abilities.
• Attention to detail and data-entry accuracy.
• Ability to maintain situational awareness in a busy environment.
• Professional demeanor and customer-service orientation.
• Proficient with Microsoft Office applications.
• Ability to handle confidential information professionally.
• Ability to follow established security procedures.

Responsibilities

• Greet and assist visitors, employees, and contractors professionally.
• Check in visitors and verify authorized access.
• Issue and manage visitor badges and credentials.
• Operate visitor management and access control systems.
• Maintain accurate visitor logs and security documents.
• Monitor lobby activity and maintain situational awareness.
• Respond to unusual activity or security concerns.
• Answer phones, respond to emails, and handle inquiries.
• Provide excellent customer service while following security procedures.
• Maintain daily logs and records in Microsoft Office.
• Perform accurate data entry and manage databases.
• Track inventory of security and office equipment.
• Assist with ordering and maintaining office supplies.
• Prepare, edit, and organize documents and reports.
• Coordinate with internal teams, vendors, and partners.
• Handle confidential information with discretion.
• Support office events, meetings, and facility activities.
• Identify inefficiencies and assist process improvements.
• Escalate issues and follow incident-management procedures.

Skills

Customer service

Communication

Multitasking

Data entry

Situational awareness

Tools

CCURE/C-CURE

Visitor management software

Salesforce

Outlook

Excel

Word

Other security software

Job description

Strategic Staffing Solutions is seeking a Corporate Security & Visitor Services Coordinator to support daily security and administrative operations at a corporate facility in Chesapeake, VA. You will be the primary contact for employees, visitors, contractors, and partners, managing access, badges, records, and security systems.

The ideal candidate has 3+ years of customer service experience, strong communication, multitasking, and data-entry skills, with familiarity in visitor badging, access