Security Training & Support Supervisor

Allied Universal; Granite City (IL); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401k plans

Flexible schedules

Paid training

Career growth

Employee discounts

Job summary

Allied Universal is seeking a Training and Support Supervisor (Hourly) to develop, coordinate, and deliver training programs across the organization. This role includes preparing materials, managing schedules, tracking training progress, and providing administrative support to ensure smooth operations.

The Training Support Supervisor will troubleshoot training platforms, facilitate sessions, and support employees to enhance their learning experience.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of experience in security, training, or compliance management.
• Strong communication and interpersonal skills with the ability to effectively convey information and collaborate with employees and teams.
• Proficiency with training software and tools, including Learning Management Systems (LMS).
• Strong organizational and time-management abilities, with attention to detail in managing training schedules, materials, and records.

Responsibilities

• Assist in the development and preparation of training materials, including presentations, handouts, and online resources.
• Coordinate and schedule training sessions, ensuring all logistics are arranged and communicated to participants.
• Track employee training progress, attendance, and completion, maintaining accurate records and reports.
• Troubleshoot technical issues related to training platforms, software, and equipment, providing support during training sessions.
• Facilitate training sessions, ensuring a smooth and effective delivery of content to employees.
• Provide administrative support to the training team, including organizing files, updating training records, and managing documentation.
• Respond to employee inquiries and provide guidance on training programs, resources, and scheduling.
• Collaborate with department leaders to identify training needs and assist in the implementation of training solutions.
• Evaluate the effectiveness of training programs through feedback and assessments, recommending improvements as necessary.
• Maintain a positive learning environment, offering continuous support to ensure employees' development and success.

Skills

Communication skills

Interpersonal skills

LMS proficiency

Technical troubleshooting

Time management

Driver's license

Education

High School Diploma or equivalent

Tools

Learning Management System (LMS)

Job description

Allied Universal is seeking a Training and Support Supervisor (Hourly) to develop, coordinate, and deliver training programs across the organization. This role includes preparing materials, managing schedules, tracking training progress, and providing administrative support to ensure smooth operations.

The Training Support Supervisor will troubleshoot training platforms, facilitate sessions, and support employees to enhance their learning experience.