Security Systems Technician — Intrusion, CCTV & Access

Johnson Controls, Inc.; Norfolk (VA); On-site; USD 4,021,214 - 6,027,000; Full time

Job summary

Johnson Controls is hiring a Security Technician to troubleshoot intrusion, IP CCTV, access control, and fire alarm systems from multiple manufacturers. You will identify customer needs and guide next steps to restore full functionality, using strong communication and reporting skills.

Applicants should have 3+ years in low-voltage/security, a valid driver's license, and the ability to pass background checks.

Qualifications

• 3 years in low-voltage or security industry.
• Valid driver's license with an excellent driving record.
• Ability to pass thorough background and identity checks.

Responsibilities

• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust equipment, repair, or replace inoperative equipment and test for operation.
• Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
• Performs repair and/or inspections of intrusion detection, IP CCTV, Access Control systems and fire alarms (if applicable).
• Assists fellow service technicians with system repairs and completes minor repairs including battery replacement.
• Tests operation of system to the customer monitoring center to properly establish service connectivity.
• Complete all forms accurately and customer paperwork as required.

Skills

Verbal communication

Customer service

Troubleshooting

Education

High school diploma or GED

Tools

Bosch/Radionics

Honeywell

Firelite

Silent Knight

DMP

DSC

Job description

Johnson Controls is hiring a Security Technician to troubleshoot intrusion, IP CCTV, access control, and fire alarm systems from multiple manufacturers. You will identify customer needs and guide next steps to restore full functionality, using strong communication and reporting skills.

Applicants should have 3+ years in low-voltage/security, a valid driver's license, and the ability to pass background checks.