Security Systems Service Tech — Access Control & CCTV

BCM Controls Corporation; Woburn (MA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term Disability

Job summary

BCM Controls Corporation in Woburn, MA is seeking a field service technician for access control and IP video systems. You will troubleshoot, repair, and perform preventive maintenance on commercial security equipment and maintain documentation.

Preferred candidates have 2–4 years' experience with Genetec, Lenel, S2, Milestone, Software House, Exacq, DSX or Schneider Electric, hold a valid driver's license, and are ready to own service requests and resolve customer questions.

Qualifications

• 2–4 years' experience with commercial Access/IP Video/CCTV equipment.
• Preferred experience with Genetec, Lenel, S2, Milestone, Software House, Exacq, DSX, and Schneider Electric.
• D-License preferred; valid driver’s license in good standing.
• Strong problem solving and customer service mindset.
• Ability to take ownership of new and different requests and follow through.

Responsibilities

• Troubleshoot, repair and perform preventative maintenance for access control, IP Video/CCTV, intrusion detection and PC-based systems.
• Maintain documentation of services provided and site backups.
• Build customer confidence by resolving concerns and answering questions.
• Accomplish organization goals by accepting ownership of new and different requests.

Skills

Access/IP Video/CCTV

Genetec

Lenel

S2

Milestone

Software House

Exacq

DSX

Schneider Electric

D-License

Driver's License

Experience (2-4 years)

Job description

BCM Controls Corporation in Woburn, MA is seeking a field service technician for access control and IP video systems. You will troubleshoot, repair, and perform preventive maintenance on commercial security equipment and maintain documentation.

Preferred candidates have 2–4 years' experience with Genetec, Lenel, S2, Milestone, Software House, Exacq, DSX or Schneider Electric, hold a valid driver's license, and are ready to own service requests and resolve customer questions.