Security Systems Service Technician

BCM Controls Corp.; Woburn (MA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Market-competitive wages

401(k) plan with company match

Excellent medical, dental, vision, and Rx drug insurance

Company-paid Life and AD&D insurance

Short and Long-Term Disability Insurance

Tuition Reimbursement

Company van

Steady work and overtime opportunities

Job summary

BCM Controls Corp. in Woburn, Massachusetts, is seeking a skilled technician to perform equipment troubleshooting and preventative maintenance for access control and surveillance systems. Ideal candidates will have 2-4 years of relevant experience, a strong work ethic, and the desire to learn.

The position offers competitive wages ranging from $90K to $110K, along with various benefits including healthcare, 401(k), and opportunities for career growth.

Qualifications

• 2-4 years of experience with a solid understanding of commercial Access/IP Video/CCTV equipment.
• Driver's License is required and must be in good standing.
• Functional and technical ability to evaluate service problems.

Responsibilities

• Perform equipment troubleshooting, repair, and preventative maintenance for various systems.
• Maintain documentation of services and site back-ups.
• Build customer confidence by addressing concerns and questions.
• Take ownership of new and different requests.

Skills

Troubleshooting

Repair and maintenance

Customer service

Collaboration

Desire to learn

Commercial Access/IP Video/CCTV equipment understanding

Tools

Genetec

Lenel

S2

Milestone

Software House

Exacq

DSX

Schneider Electric

Job description

Who We Are

At BCM Controls, we are focused on our people, our culture, and our business. Our goal is to be the “Best Place You Will Ever Work!” We are growing and looking to hire great people to support our vision. BCM specializes in building automation, security systems and energy services for commercial, institutional, and industrial clientele. There is no better place to develop your skills, establish a career and make a difference than BCM Controls.

What We Offer You

• Market‑competitive wages based on experience
• Opportunities for career growth, training, and development
• A recognition culture with dynamic leadership
• Work/Life Balance
• 401(k) plan with company match
• Excellent medical, dental, vision and Rx drug insurance
• Company‑paid Life and AD&D insurance
• Short and Long‑Term Disability Insurance
• Tuition Reimbursement
• Company van
• Steady work and overtime opportunities

What You’ll Do

• Use your skills to perform equipment troubleshooting, repair and preventative maintenance for access control, IP Video Surveillance/CCTV, intrusion detection and PC based systems
• Maintain documentation of services provided as well as site back‑ups and documentation
• Build customer confidence by resolving concerns/answering questions
• Accomplish organization goals by accepting ownership of new and different requests

Who You Are

• You have a strong work ethic, take pride in your workmanship, collaborate well with others, and have a continuous desire to learn
• 2-4 years of experience and a solid understanding of commercial Access/IP Video/CCTV equipment
• Preferred experience with some or all: Genetec, Lenel, S2, Milestone, Software House, Exacq, DSX, Schneider Electric
• D‑License preferred
• Functional and technical ability to evaluate service problems, recommend appropriate action and follow through
• Driver's License (Required and in good standing)

Reports To

Service Manager

Salary Range

$90K - $110K+ based on experience