Security System Technician: Install, Service & Troubleshoot

Encore Fire Protection; Nashville (TN); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive Pay

Tuition Assistance

Purpose-Driven Work Environment

Swag and attire

People-Focused Culture

Tools for Success

Health and Wellness coverage

401(k) with company match

Life Insurance

Job summary

Encore Fire Protection is seeking a Security System Technician to install, service, and troubleshoot security cameras and alarm systems for customers. Based out of the Holyoke, MA area, you will ensure systems operate reliably, stay code compliant, and coordinate with customers and internal teams.

We value clean workmanship, clear communication, and safety. The role may require overtime and travel, with a generous focus on growth, tuition support, and a culture that cares for its people.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with ability to travel to customer sites.
• Knowledge of NFPA 72, NEC, fire alarm system theory, OSHA requirements, and related standards.
• Experience installing and servicing systems from major manufacturers.
• Strong communication skills and ability to work independently in the field.

Responsibilities

• Install, service, program, test, inspect, and troubleshoot security camera and alarm systems with limited or no supervision.
• Respond to emergency service calls, including overtime, nights, weekends, or short-notice availability.
• Coordinate daily work with contractors, customers, maintenance personnel, and Encore staff.
• Identify code compliance issues and take corrective action.
• Recommend installation improvements and carry out system issue resolution.
• Maintain safety, quality, and attention to detail in all field activities.

Skills

Strong communication skills

Valid driver’s license

Ability to work independently in the**

Education

High school diploma or equivalent

Tools

Gamewell-FCI

Siemens

Notifier

Edwards

Simplex

Honeywell

Fire-Lite

Job description

Encore Fire Protection is seeking a Security System Technician to install, service, and troubleshoot security cameras and alarm systems for customers. Based out of the Holyoke, MA area, you will ensure systems operate reliably, stay code compliant, and coordinate with customers and internal teams.

We value clean workmanship, clear communication, and safety. The role may require overtime and travel, with a generous focus on growth, tuition support, and a culture that cares for its people.