Security System Service Technician

Loyal Source Government Services; Charlotte (NC); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Job summary

A service solutions company in Charlotte, North Carolina is seeking a Service Technician responsible for servicing and troubleshooting security systems. The ideal candidate should have over 3 years of experience with security systems and knowledge of local codes. This position offers competitive hourly pay and comprehensive benefits including medical and dental insurance.

Qualifications

• 3+ years of experience servicing security systems.
• Ability to troubleshoot intrusion systems, CCTV, and access control.
• Knowledge of local/national codes and OSHA.

Responsibilities

• Service, troubleshoot, and repair security panels.
• Provide reliable customer support and instructions.
• Perform system testing and maintain inventory.

Skills

Experience servicing security systems

Troubleshooting intrusion systems

Knowledge of local/national codes

Tool usage and installation skills

Knowledge of OSHA and electronic codes

Valid driver's license

Job description

Security System Service Technicians
Charlotte, North Carolina

Overview

The Service Technician is responsible for servicing, troubleshooting, and repairing low voltage panels, wiring, and devices for multi-family communities. This role may also involve some programming tasks. The technician will ensure reliable, high-quality customer support and will be pivotal in ensuring the smooth functioning of security systems.

Key Responsibilities

• Services, troubleshoots, and repairs security panels, wiring, and devices.
• Provides reliable, high-quality customer support.
• Provides customer instruction on system operation and functionality.
• Performs system testing and signal verification.
• Maintains the necessary stock/inventory (equipment and tools).
• Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
• Ensures the progress and completion of assigned tasks.
• Provides documentation of service and hours worked.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.

Required Qualifications

• Must have 3 or more years of experience servicing security systems.
• Experience troubleshooting intrusion systems, CCTV, and access control systems within a residential and/or small business environment.
• Must have a working knowledge to full understanding of local/national codes.
• Must be able to read plans, use a variety of tools, and install panels, boxes, and wiring accordingly.
• Requires knowledge of OSHA and comprehension of national electronic code, state, and local construction codes.
• Must have a valid driver’s license and be able to clear a drug and background screening.

Schedule

Monday – Friday, 8:00 AM – 5:00 PM

Benefits Offered

Medical, dental, vision, PTO, and holidays.

Pay

$22 per hour.

Loyal Source does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factors.