Service Technician I — On-Site Security Systems (Paid Training)

Securitas Technology Corporation; Charlotte (NC); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Company vehicle

Paid company training

Health insurance

401K with 60% Match

Paid vacation and holidays

Educational assistance

Growth opportunities

Employee discounts

Job summary

Securitas Technology Corporation in Charlotte, NC is seeking a full-time technician to support post-installation systems, troubleshoot issues, and perform on-site software upgrades and preventive maintenance. The role emphasizes on-site problem solving and documentation.

Applicants should have a high school diploma, familiarity with low voltage installation, and solid knowledge of access control, CCTV, burglary and fire alarm systems; an EL06 license or near-qualification is highly desired.

Qualifications

• High School diploma required or equivalent.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Certifications in enterprise grade CCTV and Access Control systems a plus.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
• Perform pre-deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

Skills

Troubleshooting

Documentation

Communication

Teamwork

Problem solving

Education

High School diploma or equivalent

Tools

Microsoft Office

Change control tracking system

Job description

Securitas Technology Corporation in Charlotte, NC is seeking a full-time technician to support post-installation systems, troubleshoot issues, and perform on-site software upgrades and preventive maintenance. The role emphasizes on-site problem solving and documentation.

Applicants should have a high school diploma, familiarity with low voltage installation, and solid knowledge of access control, CCTV, burglary and fire alarm systems; an EL06 license or near-qualification is highly desired.