Commercial Security Service Technician

CPI Security; Charlotte (NC); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Competitive pay

Company vehicle and devices

Comprehensive training

Medical, dental, vision, 401(k) with公司

Paid holidays and PTO

Free monitored security system after 允

Job summary

CPI Security in Charlotte, NC is hiring a Commercial Security Service Technician to install and service our commercial security solutions. You will work on equipment that protects assets, employees, and customers for local businesses.

You will educate customers, coordinate with supervisors and other technicians, and maintain a professional appearance and vehicle. The role emphasizes sales acumen, safety, and delivering outstanding customer service.

Qualifications

• High school diploma or equivalent; technical training in electronics, electrical, HVAC, or a related field is a plus.
• Strong sales skills, with an emphasis on upselling and closing techniques.
• Excellent customer service skills and a commitment to safety.
• Mechanical aptitude and ability to work independently or as part of a team.
• Positive attitude, professional appearance, and flexibility to work weekends.

Responsibilities

• Install commercial customers' new equipment or systems to meet expectations.
• Educate, train and demonstrate the customer on the new system.
• Coordinate with supervisor and other technicians to complete jobs.
• Maintain a professional rapport with coworkers and customer base.
• Provide solutions using expertise for customer challenges.
• Keep up with industry changes and new developments in products and technology.
• Present a professional appearance and maintain a clean and professional vehicle.

Skills

Sales skills

Customer service

Team collaboration

Safety awareness

Mechanical aptitude

Education

High school diploma or equivalent

Technical training in electronics or related field

Job description

CPI Security is seeking a Commercial Security Service Technician for our Charlotte, NC market. Our Technicians are responsible for installing our full suite of industry-tailored smart security solutions for our commercial customers. Our Commercial Security Service Technicians will ensure complete customer satisfaction as they work on equipment that protects company assets, employees, and customers. We are the trusted name for smart security solutions that allow us to design, install, monitor, service and protect what matters most to business owners and operators. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers.

What You’ll Do:

• Installs commercial customers new equipment or systems to ensure the system exceeds customers’ expectations
• Educate, train and demonstrate the customers new system
• Must be able to work closely with supervisor and other technicians to coordinate and complete jobs
• Maintain a good rapport and attitude with coworkers and customer base
• Provide solutions and use expertise for challenges that may arise for customers
• Maintain knowledge of industry changes and new developments in products and technology
• Present a professional appearance and maintain a clean and professional vehicle image
• Implement new ideas and strategies to make tasks easier

What We're Looking For:

• High school diploma or equivalent; technical training in electronics, electrical, HVAC, or a related field is a plus.
• Strong sales skills, with an emphasis on upselling and closing techniques.
• Excellent customer service skills and a commitment to safety.
• Mechanical aptitude and ability to work independently or as part of a team.
• Positive attitude, professional appearance, and flexibility to work weekends.

What’s In It For You:

• $60,000 annual average earnings (hourly base and commissions)
• Company fuel card, company equipment provided (i.e. vehicle, iphone, ipad)
• Comprehensive and on-going training when you start, includes leadership development.
• Engaging and fun company culture that succeeds through diversity.
• Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options. Company paid holidays, floating holiday and (PTO).
• Free monitored security system after 90 days.