Security Service Technician

Manatal; Denver (CO); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability plan

401(k) matching

Tuition reimbursement

Paid time off

Company vehicle or vehicle allowance

Cell phone reimbursement

Job summary

Unknown company is seeking a full-time, results-driven Security Service Technician to join our team. You will respond to routine and after-hours service calls, perform maintenance, diagnose issues, and repair or replace defective parts across low-voltage and electronic security systems.

You’ll support new installations and small project work as needed. Required: 3–5 years in servicing or programming access control, video surveillance, intrusion, or fire alarm systems; strong technical aptitude

Qualifications

• 3-5 years of experience servicing, integrating, or programming access control, video surveillance, intrusion, or fire alarm systems.
• Strong technical aptitude with hand and power tools (drill, screwdriver, wire stripper, hacksaw, crimper).
• Valid driver's license with a clean driving record.
• Ability to travel locally to job sites; minimal overnight travel.

Responsibilities

• Respond to service, maintenance, and emergency calls in a timely and professional manner
• Diagnose, troubleshoot, repair, and replace defective components on installed security and fire alarm systems
• Install, configure, and support network systems and related equipment for assigned projects
• Complete detailed service reports and documentation to support accurate invoicing and job tracking
• Perform preventative maintenance on installed low-voltage systems
• Coordinate with team members and specialists to support service delivery across assigned accounts
• Provide technical assistance, systems checkout, and troubleshooting for new and existing installations

Skills

Access control

Video surveillance

Intrusion systems

Fire alarm systems

Education

High school diploma/GED or equivalent experience

Job description

Company Summary

A leading global service-based systems integrator with 20 years of proven growth, dedicated to being our customers' best service provider. Our culture is built on a strong foundation of core values, and we take pride in protecting the lives and assets of our customers and their communities.

Position Overview

We are seeking a full-time, results-driven Security Service Technician to join our team. In this role, you will respond to routine and non-routine service calls, scheduled maintenance calls, and emergency or after-hours calls in a timely manner, diagnosing, troubleshooting, repairing, and replacing defective parts across a range of low-voltage and electronic security systems. You'll also support new installations and small project work as needed.

Key Responsibilities

• Respond to service, maintenance, and emergency calls in a timely and professional manner
• Diagnose, troubleshoot, repair, and replace defective components on installed security and fire alarm systems
• Install, configure, and support network systems and related equipment for assigned projects
• Complete detailed service reports and documentation to support accurate invoicing and job tracking
• Perform preventative maintenance on installed low-voltage systems
• Coordinate with team members and specialists to support service delivery across assigned accounts
• Provide technical assistance, systems checkout, and troubleshooting for new and existing installations
• Follow all federal, state, and local regulations along with company health and safety policies
• Maintain company vehicle in accordance with company guidelines

Required Qualifications

• 3-5 years of experience servicing, integrating, or programming access control, video surveillance, intrusion, or fire alarm systems
• Strong technical aptitude with hand and power tools (drill, screwdriver, wire stripper, hacksaw, crimper)
• Solid troubleshooting and programming skills with the ability to independently diagnose and resolve system issues
• Strong customer service skills and the ability to work well under pressure
• Valid driver's license with a clean driving record
• Ability to travel locally to job sites, with minimal overnight travel required
• High school diploma/GED or equivalent experience

Preferred Experience

• CCTV experience with platforms such as Axis, Avigilon, Verint
• Access control experience with AMAG, Lenel, Genetec, Software House, Verkada, S2
• Intrusion detection experience with DMP or Bosch
• Fire alarm systems experience

Benefits and Compensation

• Pay range: $36 -$45 per hour, based on experience
• 10 company holidays plus paid time off starting at 13 days annually
• Medical, dental, and vision coverage
• Life insurance and disability plan
• Wellness program and 401(k) matching plan
• Tuition reimbursement and paid parental leave
• Vehicle reimbursement plan or company vehicle provided
• Cell phone reimbursement, where applicable

Why Work With Us

Join a team that values growth, accountability, and delivering results, with the opportunity to work across a wide range of security, fire alarm, and low-voltage systems while building long-term technical expertise.