Security Surveillance Specialist (CCTV & Access Control)

lumaenergy; San Juan (PR); On-site; USD 42,000 - 62,000; Full time

Job summary

LUMA Energy seeks a Surveillance Operator to monitor CCTV and electronic access control, report incidents, and investigate security events. The role focuses on maintaining situational awareness of critical infrastructure to deter, detect, delay, and respond to security incidents.

This position involves handling confidential information with discretion and integrity. All work schedules are eight-hour rotating shifts: mornings, evenings, and nights.

Qualifications

• Minimum 2 years of hands-on IT computer technician experience.
• General knowledge of CCTV and access control software and configurations.
• Bilingual in English and Spanish (read, write, speak).
• Associate degree or IT certification preferred.

Responsibilities

• Operate, monitor, report and investigate CCTV and access control incidents.
• Initiate internal/external notifications for physical security incidents.
• Annotate activities during work shift and maintain documentation.
• Ensure compliance with processes and maintain clean work area.
• Perform emergency management work and drills as assigned.

Skills

IT technician

Bilingual EN/ES

CCTV knowledge

Troubleshooting

Interpersonal skills

Education

High school diploma

Associate degree or IT cert

Tools

CCTV software

Access control systems

Job description

LUMA Energy seeks a Surveillance Operator to monitor CCTV and electronic access control, report incidents, and investigate security events. The role focuses on maintaining situational awareness of critical infrastructure to deter, detect, delay, and respond to security incidents.

This position involves handling confidential information with discretion and integrity. All work schedules are eight-hour rotating shifts: mornings, evenings, and nights.