Security Supervisor, Security Operations (2nd Shift)

Abbott (abbottcareers2 board); Madison (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Abbott in Madison, Wisconsin, seeks a Security Supervisor in Security Operations (2nd Shift) to lead field security and SOC services protecting employees, facilities, and assets. You will supervise staff, manage schedules, timekeeping, and incident response, coordinating with Facilities, EHS, law enforcement, and responders to maintain 24/7 readiness.

The role requires an associate degree in security management or related field and 4+ years in corporate security or a 24/7 ops environment, with

Qualifications

• Associate degree in security management, criminal justice, emergency management, or a related field, or an equivalent combination of education and relevant work experience.
• Four or more years of relevant experience in corporate security, security operations centers, emergency management, law enforcement, military service, or another 24/7 operational environment.
• Experience with access control, CCTV, alarms, dispatch or incident management, and emergency notification systems.

Responsibilities

• Lead daily field security and SOC activities for the assigned shift, including patrol and post assignments, access control, alarm and CCTV monitoring, dispatch, situational awareness, calls for service, shift handoffs, and continuity of 24/7 operations.
• Manage workforce administration: prepare and adjust schedules; assign coverage; approve PTO and other time-off requests consistent with policy; monitor attendance; manage timekeeping, including reviewing and approving timecards; and coordinate staffing for absences, overtime, and operational surges.
• Provide supervisory leadership during security, medical, fire and life safety, severe weather, and other critical incidents. Set response priorities; direct field and SOC resources; coordinate emergency communications, notifications, and escalation; and collaborate with Facilities, EHS, law enforcement, and emergency responders as needed.
• Supervise and develop employees through clear expectations, coaching, mentoring, onboarding, recurring training, and cross-training. Conduct formal performance reviews, document performance or attendance concerns, and initiate corrective action consistent with company policy and in coordination with HR and Security leadership.
• Maintain operational readiness, quality, and accountability: review activity and incident reports; ensure compliance with procedures; identify equipment, systems, and staffing issues; support investigations and continuous improvement; and share operational updates. When trained and qualified, perform SP or SEM duties directly as needed for coverage or response.

Skills

Communication

Leadership

Documentation

Organization

Interpersonal skills

MS Office

Under pressure

Education

Assoc. degree in security management / related field

Tools

Microsoft Office

Job description

Job Title

Security Supervisor, Security Operations (2nd Shift)

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life.

You'll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Madison, Wisconsin location within Corporate Security, supporting Abbott's Diagnostics operations. Our integrated Security Operations team delivers field security and Security Operations Center (SOC) services to protect employees, visitors, facilities, and company assets.

What You'll Work On

• Lead daily field security and SOC activities for the assigned shift, including patrol and post assignments, access control, alarm and CCTV monitoring, dispatch, situational awareness, calls for service, shift handoffs, and continuity of 24/7 operations.
• Manage workforce administration: prepare and adjust schedules; assign coverage; approve PTO and other time-off requests consistent with policy; monitor attendance; manage timekeeping, including reviewing and approving timecards; and coordinate staffing for absences, overtime, and operational surges.
• Provide supervisory leadership during security, medical, fire and life safety, severe weather, and other critical incidents. Set response priorities; direct field and SOC resources; coordinate emergency communications, notifications, and escalation; and collaborate with Facilities, EHS, law enforcement, and emergency responders as needed.
• Supervise and develop employees through clear expectations, coaching, mentoring, onboarding, recurring training, and cross-training. Conduct formal performance reviews, document performance or attendance concerns, and initiate corrective action consistent with company policy and in coordination with HR and Security leadership.
• Maintain operational readiness, quality, and accountability: review activity and incident reports; ensure compliance with procedures; identify equipment, systems, and staffing issues; support investigations and continuous improvement; and share operational updates. When trained and qualified, perform SP or SEM duties directly as needed for coverage or response.

Required Qualifications

• Associate degree in security management, criminal justice, emergency management, or a related field, or an equivalent combination of education and relevant work experience.
• Four or more years of relevant experience in corporate security, security operations centers, emergency management, law enforcement, military service, or another 24/7 operational environment.
• Working knowledge and demonstrated hands‑on experience in both field security/SP functions and SOC/SEM operations. Full proficiency in both roles is not required upon appointment; the selected candidate must complete assigned cross‑training and achieve the necessary operational proficiency and qualifications in both roles after hire.
• Familiarity with physical security and SOC technologies, including access control, CCTV, alarms, dispatch or incident management, and emergency notification systems, or comparable platforms.
• Strong judgment, communication, documentation, organization, and interpersonal skills; ability to lead under pressure, maintain confidentiality, and use standard Microsoft Office applications.
• Ability to work a consistent ass