Security Supervisor, Security Operations (1st Shift)

Abbott (abbottcareers2 board); Madison (WI); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Free medical coverage in HIP PPO plan

Excellent retirement savings plan with

Tuition reimbursement

FreeU education benefit

Global healthcare company with growth

Job summary

Abbott in Madison, WI, is seeking a Security Supervisor, Security Operations, to lead a combined team of Corporate Security Partners and SEM Analysts within Corporate Security. You will oversee one shift (days, evenings, or nights) with rotating weekends and on-call duty, ensuring continuous 24/7 protection of people and assets.

You will coordinate with Facilities, EHS, law enforcement, and emergency responders, manage scheduling, timekeeping, and incident response, and mentor a team through

Qualifications

• Associate degree in security management, criminal justice, emergency management, or a related field, or an equivalent combination of education and relevant work experience.
• Four or more years of relevant experience in corporate security, security operations centers, emergency management, law enforcement, military service, or another 24/7 operational environment.
• Working knowledge and demonstrated hands-on experience in both field security/SP functions and SOC/SEM operations.
• Familiarity with physical security and SOC technologies, including access control, CCTV, alarms, dispatch or incident management, and emergency notification systems, or comparable platforms.
• Strong judgment, communication, documentation, organization, and interpersonal skills; ability to lead under pressure, maintain confidentiality, and use standard Microsoft Office applications.
• Ability to work a consistent ass

Responsibilities

• Lead daily field security and SOC activities for the assigned shift, including patrol and post assignments, access control, alarm and CCTV monitoring, dispatch, situational awareness, calls for service, shift handoffs, and continuity of 24/7 operations.
• Manage workforce administration: prepare and adjust schedules; assign coverage; approve PTO and other time-off requests consistent with policy; monitor attendance; manage timekeeping, including reviewing and approving timecards; and coordinate staffing for absences, overtime, and operational surges.
• Provide supervisory leadership during security, medical, fire and life safety, severe weather, and other critical incidents. Set response priorities; direct field and SOC resources; coordinate emergency communications, notifications, and escalation; and collaborate with Facilities, EHS, law enforcement, and emergency responders as needed.
• Supervise and develop employees through clear expectations, coaching, mentoring, onboarding, recurring training, and cross-training. Conduct formal performance reviews, document performance or attendance concerns, and initiate corrective action consistent with company policy and in coordination with HR and Security leadership.
• Maintain operational readiness, quality, and accountability: review activity and incident reports; ensure compliance with procedures; identify equipment, systems, and staffing issues; support investigations and continuous improvement; and share operational updates.

Education

Associate degree in security management, criminal justice, emergency management, or a related field

Job description

Working at Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Madison, Wisconsin location within Corporate Security, supporting Abbott's Diagnostics operations. Our integrated Security Operations team delivers field security and Security Operations Center (SOC) services to protect employees, visitors, facilities, and company assets.

As the Security Supervisor, Security Operations, you’ll lead a combined team of Corporate Security Partners (SPs) and Security & Emergency Management (SEM) Analysts. Reporting to the Senior Manager, Security Operations, you will oversee one of three assigned shifts (days, evenings, or nights). The normal schedule is Monday through Friday on the assigned shift, with rotating weekend on-call duty and flexibility for staffing shortages, special events, incident response, and elevated threat conditions.

What You’ll Work On

• Lead daily field security and SOC activities for the assigned shift, including patrol and post assignments, access control, alarm and CCTV monitoring, dispatch, situational awareness, calls for service, shift handoffs, and continuity of 24/7 operations.
• Manage workforce administration: prepare and adjust schedules; assign coverage; approve PTO and other time-off requests consistent with policy; monitor attendance; manage timekeeping, including reviewing and approving timecards; and coordinate staffing for absences, overtime, and operational surges.
• Provide supervisory leadership during security, medical, fire and life safety, severe weather, and other critical incidents. Set response priorities; direct field and SOC resources; coordinate emergency communications, notifications, and escalation; and collaborate with Facilities, EHS, law enforcement, and emergency responders as needed.
• Supervise and develop employees through clear expectations, coaching, mentoring, onboarding, recurring training, and cross-training. Conduct formal performance reviews, document performance or attendance concerns, and initiate corrective action consistent with company policy and in coordination with HR and Security leadership.
• Maintain operational readiness, quality, and accountability: review activity and incident reports; ensure compliance with procedures; identify equipment, systems, and staffing issues; support investigations and continuous improvement; and share operational updates. When trained and qualified, perform SP or SEM duties directly as needed for coverage or response.

Required Qualifications

• Associate degree in security management, criminal justice, emergency management, or a related field, or an equivalent combination of education and relevant work experience.
• Four or more years of relevant experience in corporate security, security operations centers, emergency management, law enforcement, military service, or another 24/7 operational environment.
• Working knowledge and demonstrated hands-on experience in both field security/SP functions and SOC/SEM operations. Full proficiency in both roles is not required upon appointment; the selected candidate must complete assigned cross-training and achieve the necessary operational proficiency and qualifications in both roles after hire.
• Familiarity with physical security and SOC technologies, including access control, CCTV, alarms, dispatch or incident management, and emergency notification systems, or comparable platforms.
• Strong judgment, communication, documentation, organization, and interpersonal skills; ability to lead under pressure, maintain confidentiality, and use standard Microsoft Office applications.
• Ability to work a consistent ass