Security Supervisor, Security Operations (2nd Shift)

Abbott; Madison (WI); On-site; USD 61,000 - 123,000; Full time

Benefits offered by this job

HIP PPO medical plan

Retirement savings with employer/conr

Tuition reimbursement + FreeU教育benefit

Recognition as a great place to work

Job summary

Abbott in Madison, Wisconsin is seeking a Security Supervisor for Security Operations on the 2nd shift. You will lead a combined team of Corporate Security Partners and SEM Analysts, directing patrols, access control, CCTV monitoring, and incident response.

Responsibilities include workforce management, scheduling, PTO approvals, and coordinating with Facilities, EHS, law enforcement, and emergency responders.

Qualifications

• Associate degree or equivalent work experience in security management or related field.
• 4+ years in corporate security or 24/7 operations.
• Hands-on experience in field security and SOC/SEM operations; cross-training planned.
• Familiarity with access control, CCTV, alarms, dispatch, and emergency notification systems.
• Strong written and verbal communication, organization, and confidentiality.
• Ability to work a consistent day/evening/night shift with rotating on-call duties.

Responsibilities

• Lead daily field security and SOC activities for the assigned shift.
• Manage schedules, timekeeping, PTO, and staffing.
• Provide supervisory leadership during critical incidents and coordinate emergency communications.
• Develop employees through coaching, training, and performance reviews.
• Ensure operational readiness, conduct reviews, and support investigations.
• Cover SP or SEM duties when trained and needed.

Skills

Security leadership

People management

Incident response

Documentation & reporting

Shift operations

Microsoft Office

Education

Associate degree in security management, criminal justice, emergency management, or related field

Bachelor's degree in security management, emergency management, criminal justice, business, or related field

Tools

Access control systems (S2)

CCTV / video management

Alarm systems

Emergency notification systems

Everbridge

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION

Job Title: Security Supervisor, Security Operations (2nd Shift)

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Madison, Wisconsin location within Corporate Security, supporting Abbott's Diagnostics operations. Our integrated Security Operations team delivers field security and Security Operations Center (SOC) services to protect employees, visitors, facilities, and company assets. As the Security Supervisor, Security Operations, you’ll lead a combined team of Corporate Security Partners (SPs) and Security & Emergency Management (SEM) Analysts. Reporting to the Senior Manager, Security Operations, you will oversee one of three assigned shifts (days, evenings, or nights). The normal schedule is Monday through Friday on the assigned shift, with rotating weekend on-call duty and flexibility for staffing shortages, special events, incident response, and elevated threat conditions.

What You’ll Work On

• Lead daily field security and SOC activities for the assigned shift, including patrol and post assignments, access control, alarm and CCTV monitoring, dispatch, situational awareness, calls for service, shift handoffs, and continuity of 24/7 operations.
• Manage workforce administration: prepare and adjust schedules; assign coverage; approve PTO and other time‑off requests consistent with policy; monitor attendance; manage timekeeping, including reviewing and approving timecards; and coordinate staffing for absences, overtime, and operational surges.
• Provide supervisory leadership during security, medical, fire and life safety, severe weather, and other critical incidents. Set response priorities; direct field and SOC resources; coordinate emergency communications, notifications, and escalation; and collaborate with Facilities, EHS, law enforcement, and emergency responders as needed.
• Supervise and develop employees through clear expectations, coaching, mentoring, onboarding, recurring training, and cross‑training. Conduct formal performance reviews, document performance or attendance concerns, and initiate corrective action consistent with company policy and in coordination with HR and Security leadership.
• Maintain operational readiness, quality, and accountability: review activity and incident reports; ensure compliance with procedures; identify equipment, systems, and staffing issues; support investigations and continuous improvement; and share operational updates.
• When trained and qualified, perform SP or SEM duties directly as needed for coverage or response.

Required Qualifications

• Associate degree in security management, criminal justice, emergency management, or a related field, or an equivalent combination of education and relevant work experience.
• Four or more years of relevant experience in corporate security, security operations centers, emergency management, law enforcement, military service, or another 24/7 operational environment.
• Working knowledge and demonstrated hands‑on experience in both field security/SP functions and SOC/SEM operations. Full proficiency in both roles is not required upon appointment; the selected candidate must complete assigned cross‑training and achieve the necessary operational proficiency and qualifications in both roles after hire.
• Familiarity with physical security and SOC technologies, including access control, CCTV, alarms, dispatch or incident management, and emergency notification systems, or comparable platforms.
• Strong judgment, communication, documentation, organization, and interpersonal skills; ability to lead under pressure, maintain confidentiality, and use standard Microsoft Office applications.
• Ability to work a consistent assigned day, evening, or night shift, normally Monday through Friday, with rotating weekend on‑call duty and schedule adjustments for shortages, special events, critical incidents, or elevated threat periods; ability to meet applicable operational requirements with or without reasonable accommodation.

Preferred Qualifications

• Bachelor's degree in security management, emergency management, criminal justice, business, or a related field.
• Two or more years of demonstrated experience leading, coordinating, coaching, or mentoring employees, with the ability to establish priorities, direct work, and hold team members accountable.
• Experience in an integrated field security and SOC team in a laboratory, healthcare, manufacturing, or other complex corporate environment.
• Familiarity with S2 or comparable access control systems, CCTV/video management, CAD or incident records systems, and Everbridge or similar critical event management tools; relevant certifications or training such as ASIS APP/PSP/CPP, NIMS, or CPR/First Aid/AED.

The base pay for this position is $61,300.00 – $122,700.00

Job Details

• JOB FAMILY: Security
• DIVISION: ONCO Cancer Diagnostics
• LOCATION: United States > Madison : 1 Exact Lane
• ADDITIONAL LOCATIONS:
• WORK SHIFT: Standard
• TRAVEL: Yes, 10 % of the Time
• MEDICAL SURVEILLANCE: No
• SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Español: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next‑generation diagnostics, life‑changing devices, science‑based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well‑being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter