Security Supervisor MRC

Sodexo Ltd; Colchester (VT); Presencial; USD 18 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee assistance programme

24/7 virtual GP

Discounts for you & family

Retirement plan

Resumo da oferta

Sodexo Ltd seeks a Security Supervisor to lead the Main Reception and Security teams at the Garrison, ensuring a compliant, secure and customer‑oriented service across daily operations.

You will manage staff rotas, conduct performance reviews, and oversee vetting and passes while maintaining high standards of security and client satisfaction.

Qualificações

• Experience leading security teams in fast-paced environments.
• Strong customer service and communication skills.
• Experience processing vetting/DBS applications and passes.

Responsabilidades

• Supervise Main Reception and Security Receptionist teams.
• Manage rotas and ensure coverage.
• Conduct annual and mid-year reviews.
• Oversee security vetting, DBS requests, and pass issuance.
• Ensure all security procedures and incident reports are followed.
• Act as liaison with MOD, Royal Military Police and emergency services.
• Maintain records, logs and incident reports.
• Deliver team briefings and maintain cross-team communication.
• Build relationships with clients and visitors, ensure policy compliance.
• Identify opportunities to improve service delivery and audits.

Conhecimentos

Leadership

Team management

Customer service

Security operations

Vetting & DBS

Incident reporting

Communications

IT systems

Ferramentas

IT systems

Descrição da oferta de emprego

5 out of 7 days with flexibility during working hours & out of working hours

£15.53 per hour

Free Car parking

Job Description:

Make a difference where security really matters!

Are you an experienced security professional with strong leadership skills and a passion for delivering excellent customer service? Do you enjoy leading a team, maintaining high standards and working in a fast-paced environment where no two days are the same?

We're looking for a proactive and motivated

Security Supervisor to join our team at

This is an important role overseeing the day-to-day operation of our Main Reception Centre (MRC), ensuring the delivery of a professional, efficient and compliant security and reception service across the Garrison.

As Security Supervisor, you'll take responsibility for leading and supporting our Main Reception and Security Receptionist team, ensuring the smooth running of daily operations and maintaining the highest standards of security and customer service.

What you’ll do:

Supervising and supporting the Main Reception team, providing clear direction and ensuring excellent standards of performance.

Managing staff rotas and ensuring appropriate team coverage.

Supporting performance management, including conducting annual and mid-year reviews.

Overseeing the processing of security vetting applications, DBS requests and the issuing of personnel, visitor and vehicle passes.

Ensuring all security procedures, assignment instructions and incident reporting processes are followed correctly.

Acting as a key point of contact for the MOD, Royal Military Police, emergency services and other relevant authorities when required.

Maintaining accurate records, registers, reports and incident logs.

Delivering team briefings and ensuring effective communication across the team.

Building positive relationships with clients, visitors, colleagues and supporting agencies.

Ensuring compliance with company policies, MOD regulations, site procedures and contractual requirements.

You'll also play an important part in identifying opportunities to improve service delivery, supporting audits and inspections, and ensuring the team consistently delivers a professional service.

What you bring:

We're looking for someone who is organised, approachable and confident in leading a team, with the ability to remain calm and professional in a security-focused environment.

Good verbal communication skills and the ability to communicate effectively with a range of people.

The ability to work independently and use your own initiative while being part of a wider team.

Excellent attention to detail and a commitment to maintaining high standards.

Good computer skills and confidence using IT systems.

Flexibility to support business requirements, including occasional out-of-hours working.

Previous experience working within a military environment.

Experience in an administrative role.

Previous experience supervising or managing a team.

Strong leadership skills and the ability to motivate others.

Existing Security Check (SC) clearance.

What we offer:

Workingwith Sodexo is more than a job; it’s a chance tobe part of somethinggreater.You’ll belong in a company and team that values youforyou;you’ll act with purpose and have an impact through your everydayactions; and you’ll be able to thrive in your own way. In addition, we offer:

• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications