Patient Meals Facilities Coordinator

Sodexo Ltd; Colchester (VT); Presencial; USD 23.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mental health and wellbeing resources

Employee Assistance Programme

Free health & wellbeing app

Discounts on high street brands

Retirement savings plan and life保险

Descripción de la vacante

Sodexo Ltd at Colchester Hospital is seeking a Patient Meals Facilities Coordinator to lead the on-site team and deliver high-quality services in a busy healthcare setting.

You will manage budgets and KPIs, champion health and food hygiene, and develop colleagues through coaching while building strong relationships with hospital staff and clients. The role offers 37.5 hours per week and a competitive benefits package.

Formación

• Experience leading a team in fast-paced service or healthcare environment.
• Strong communication and stakeholder relationship skills.
• Budget awareness and KPI tracking.
• Commitment to patient and customer experience.
• Good IT skills including Word and Excel.

Responsabilidades

• Lead on-site team to deliver high-quality services meeting client, patient and customer expectations.
• Build relationships with hospital, client and internal teams as a trusted contact.
• Monitor service standards, customer feedback and KPIs; drive continuous improvement.
• Take ownership of budgets, costs and financial performance; identify efficiency opportunities.
• Champion health, safety and food hygiene standards in a healthcare setting.
• Coach and develop colleagues through effective communication and training.

Conocimientos

People leadership

Communication skills

Budget management

Health & safety awareness

IT literacy (Word/Excel)

Educación

Food Hygiene Level 2

IOSH certification

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Healthy outcomes start with positive patientexperiences.

• £15.13 per hour + Sodexo Benefits
• 37.5 hours per week
• Uniform provided / enhanced overtime rates
• Location: Colchester Hospital

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Plan YourJourney | Traveline- the destination you should input is: CO4 5JL

Please take the time to read the attached jobdescription

Job Introduction

You care for our patients. We carefor your career.

As aPatient Meals Facilities Coordinatorat Sodexo, based atColchester Hospital,you’ll take the lead in delivering high-quality services in a dynamic healthcare environment.You’ll be an inspiring leader, capable of motivatingyour team in a fast-paced setting while maintaining a sharp eye for detail.With strong communication and organisational skills,you’ll help us put people at the heart of everything we do — deliveringoutstanding service to patients, staff, and visitors alike. Join Sodexo and be part of something greater. Youbelong in a team where you can act with purpose and thrive in your way.

What you’ll do:

• Lead and support the on-site team to deliver high-quality services that meet client, patient and customer expectations.
• Build strong relationships with the hospital, client and internal teams, acting as a trusted and visible point of contact.
• Monitor service standards, customer feedback and KPIs, taking action to continually improve the experience for patients, visitors and colleagues.
• Take ownership of budgets, costs and financial performance, identifying opportunities to improve efficiency and grow services.
• Champion health, safety, food hygiene and company standards, ensuring the team works safely and consistently in a healthcare environment.
• Coach, develop and motivate colleagues through effective communication, training and day-to-day leadership, creating a positive and inclusive team culture.
• Be proactive and hands-on, supporting events, service improvements and operational challenges while ensuring the site runs smoothly every day.

What you bring:

• Proven experience of leading, supporting and developing a team, ideally in a fast-paced service, hospitality, facilities or healthcare environment.
• Strong communication and relationship-building skills, with the confidence to work with colleagues, clients and customers at all levels.
• A proactive, positive and solutions-focused approach, with the ability to make decisions and respond calmly to changing priorities.
• Good understanding of budgets, costs, KPIs and performance, with the ability to balance commercial goals with excellent service.
• A genuine commitment to customer and patient experience, with a passion for delivering consistently high standards.
• Strong organisational skills, with the ability to multi-task, prioritise and manage competing demands in a busy environment.
• Good IT, numeracy and literacy skills, with confidence using Microsoft Word and Excel; Food Hygiene Level 2 and IOSH qualifications are desirable.

What we offer:

Working at Sodexo isn’t just a job — it’s a chance tomake a difference every day. You'll be part of a supportive team, act withpurpose, and thrive in a role where your work matters. We also offer a range ofbenefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

AboutSodexo

At Sodexo, our purpose is to create a better every dayfor everyone to build a better life for all.As the global leader in services thatimprove the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food andFM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. Weare a forces friendly employer.We welcome and encourage applications from peoplewith a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with ourEmployee Networks such as Pride, Sodexo Parents & Carers, SodexoDisability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed tochanging attitudes towards disability, and making sure disabled people have thechance to fulfil their aspirations.We run a DisabilityConfident interview scheme for candidates with disabilities who meet theminimum selection criteria for the job.

Sodexo Disability, Ability network, So Together,Generations and Origins.