Retail Supervisor

Sodexo Ltd; Warminster Township (Bucks County); Presencial; USD 20.000 - 28.000; Tempo integral

Benefícios oferecidos por esta vaga

Free onsite parking

Resumo da vaga

Sodexo Ltd. is seeking a Retail Supervisor to lead a busy retail operation, support the team, and ensure customers have a great experience.

You will be hands-on, organized and ready to lead by example, maintaining high standards across customer service, food safety, and compliance. In this fast-paced environment you will develop leadership skills, supervise both military and civilian staff, manage stock, cash handling and security, and promote events to engage customers and enhance the retail,

Qualificações

• Good working knowledge of spoken and written English.
• Previous customer service experience in a supervisory role is essential.
• Experience across retail, food service and bar/leisure operations.
• Strong understanding of customer service, health and safety, food hygiene and workplace standards.
• Good leadership and people-management skills with ability to support and develop a team.
• Relevant supervisory qualification, such as an NVQ, or willingness to work towards an equivalent qualification.

Responsabilidades

• Lead the day-to-day retail operation, ensuring company policies, procedures and standards are followed.
• Supervise and develop team members, promoting a positive and collaborative working environment.
• Manage stock ordering, security and cash handling in line with procedures.
• Support events and promotions to increase customer engagement and use of facilities.
• Deliver excellent customer service by responding to feedback and maintaining brand standards.
• Maintain health and safety, COSHH and Quality Control, acting as Duty Manager when required.

Conhecimentos

English skills

Customer service

Leadership

People management

Health & safety

Food hygiene

Team development

Formação

NVQ or equivalent supervisory qualification

Ferramentas

Cash handling

Descrição da vaga

5 days out of 7 (shifts between 1100 - 1730 / 1245 - 1915)

£13.46 per hour

Free onsite parking

Check your local transport links here: Plan Your Journey | Traveline - the destination you should enter is

BA12 9DT

Ready to take the next step in your retail career? Join Sodexo as a Retail Supervisor and play an important role in leading a busy retail operation, supporting your team and ensuring every customer receives a great experience.

You’llbe hands-on, organised and confident in leading by example, helping to keep theretail service running smoothly while maintaining high standards acrosscustomer service, food safety, presentation and compliance.

Ifyou enjoy working with people, thrive in a fast-paced environment and arelooking for an opportunity to develop your leadership skills, we’d love to hearfrom you.

What you'll do:

• Lead the day-to-day retail operation, ensuring company policies, procedures and operational standards are consistently followed.
• Support, supervise and develop military and civilian team members, promoting a positive, inclusive and collaborative working environment.
• Manage stock ordering, security and control, alongside the safe and accurate handling of cash in line with company procedures.
• Support the development, delivery and promotion of events and attractions to increase customer engagement and use of retail, bar and leisure facilities.
• Deliver excellent customer service by responding to feedback, supporting consumer surveys and ensuring company brands and service standards are consistently represented.
• Maintain high standards of Health & Safety, Food Safety, COSHH and Quality Control, while continuing personal development and acting as Duty Manager when required.

What you bring:

• Good working knowledge of spoken and written English.
• Previous customer service experience in a supervisory role is essential.
• Experience or willingness to develop skills across retail, food service and bar/leisure operations.
• Strong understanding of customer service, health and safety, food hygiene and workplace standards.
• Good leadership and people-management skills, with the ability to support and develop a team.
• Relevant supervisory qualification, such as an NVQ, or a willingness to work towards an equivalent qualification with appropriate support.

What we offer:

Working with Sodexo is more thanjust a job - it's an opportunity to be part of something bigger. You'll join ateam that values your contribution, supports your development, and empowers youto make a positive impact every day. In addition, we offer:

• Mental health and wellbeingsupport
• Employee Assistance Programmeproviding personal, legal, and financial advice
• 24/7 virtual GP access andlifestyle rewards
• Discounts for you and yourfamily
• Financial wellbeing tools andretirement planning support
• Cycle to Work scheme and a paidVolunteering Day

JoinSodexo as a Retail Supervisor and lead from the front, inspire your team andcreate a fantastic experience for every customer!