Security Supervisor - Guest & Property Safety, 1st Shift

Grand Geneva Resort & Spa; Town of Lyons (WI); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Free meals every shift

Gym membership benefit

Room discounts at Marcus Hotels &

Discounts at Marcus Hotels & Resor

Free parking

Two-for-one movie coupons

Career growth opportunities

Early wage access

Paid time off

Flexible scheduling

Medical, dental, and vision insurance

Company-paid life insurance

401k with employer match

Job summary

Grand Geneva Resort & Spa is seeking a Security Supervisor to safeguard guests, associates, and property within a prestigious AAA Four Diamond resort. You will oversee security operations, coordinate staff assignments, and ensure accurate reporting while collaborating across departments.

The role requires reliability, strong written and verbal communication, and the ability to work flexible overnight shifts, weekends, and holidays.

Qualifications

• Experience in security, military, or EMS preferred.
• Experience in security supervisory role preferred in hospitality.
• Must pass Motor Vehicle Record (MVR) Background Screening.
• Knowledge of local laws and ordinances.
• Excellent interpersonal and communication skills; strong written abilities.

Responsibilities

• Ensure all security personnel functions are properly completed by the department.
• Assign personnel at all times.
• Review security reports for accuracy and timely submission.
• Maintain good relationships with hotel departments.
• Investigate incidents involving guests and associates and file reports.
• Oversee guest room surveillance with Security Director.
• Maintain key control program and report discrepancies.

Skills

Customer service mindset

Strong writing

Logical thinking

Exceptional people skills

Relationship building

Job description

Grand Geneva Resort & Spa is seeking a Security Supervisor to safeguard guests, associates, and property within a prestigious AAA Four Diamond resort. You will oversee security operations, coordinate staff assignments, and ensure accurate reporting while collaborating across departments.

The role requires reliability, strong written and verbal communication, and the ability to work flexible overnight shifts, weekends, and holidays.