SECURITY SUPERVISOR

Q Casino & Resort; Dubuque, Northern (IA, KY); Hybrid; USD 27,000 - 39,000; Full time

Job summary

Q Casino + Resort in Dubuque, IA seeks a Security Supervisor to oversee security staff, ensure safety of patrons and employees, and maintain compliance with casino regulations. The role requires staff check-in, shift briefings, and incident reporting across the property.

You will supervise security personnel, enforce SOPs, manage keys, and assist in training while supporting facility operations and emergency responses as needed.

Qualifications

• High school diploma
• 1 year security experience and 1–2 years supervisory experience
• OSHA trained in blood-borne pathogen cleanup

Responsibilities

• Check-in and assign Security staff to locations
• Facilitate shift Buzz Session to share information
• Enforce internal controls, Security SOPs, and IRGC regulations
• Maintain control of shift keys
• Oversee casino funds while enforcing regulations
• Complete attendance reports for state representatives and other reports
• Report incidents to proper officials
• Assist in arrest or eviction of patrons when necessary
• Assist in training of new Security and Valet staff
• Conduct employee disciplinary actions when necessary
• Occasionally assist in medical calls
• Monitor parking lots and report violations
• Decontaminate areas for blood-borne pathogens with Maintenance in absence of First Responder
• Oversee day-to-day maintenance issues in absence of leadership

Job description

# SECURITY SUPERVISORQ Casino + Resort - Dubuque, IA 52001## OverviewSalary Range$24.00 - $24.00 HourlyPosition TypeFull TimeJob ShiftSwing## Description### **Q CASINO + RESORT SECURITY SUPERVISOR**To supervise Security personnel during shifts, in order to assure the safety and security of patrons, employees and the facility.**ORGANIZATIONAL RELATIONSHIPS*** Reports to: Security Manager* Supervises: Security officers**SPECIFIC DUTIES AND RESPONSIBILITIES*** Check-in and assign Security staff members to appropriate locations* Facilitate Buzz Session at start of shift to distribute pertinent information to employees* Enforce internal controls, Security SOP’s, and IRGC regulations* Maintain, organize and regulate proper control of shift keys* Oversee collection of casino funds while enforcing casino and state regulations* Complete daily attendance reports for state representatives, and any other required reports* Report any incident, which may occur during a shift, to proper officials* Assist in the arrest or eviction of a patron when necessary* Assist in the training of new Security and Valet staff members* Conduct employee disciplinary actions when necessary* Occasionally assist in medical calls* Monitor parking lots and report any violations* Use established guidelines to decontaminate affected areas of blood-borne pathogens, in conjunction with Maintenance Supervisor, in absence of First Responder* Oversee day to day maintenance issues, requests, ordering supplies and staffing in the absence of the Director of Facilities, Security Manager or Maintenance Manager**EDUCATION, TRAINING AND EXPERIENCE*** High school diploma* 1-year prior security experience and 1-2 years prior supervisory experience required* OSHA trained in blood-borne pathogen clean-up**STANDARDS OF PERFORMANCE*** Good oral and written skills* Good customer service skills* Good leadership skills* Ability to maintain control and keep calm during stressful situations* Good decision-making skills* Ability to use Microsoft Word and Excel to complete necessary reports**MENTAL AND PHYSICAL REQUIREMENTS*** Medium work, with ability to move up to 50 lbs.* Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing walking, pushing, lifting, grasping, talking, hearing and repetitive motion are physical requirements for this position**WORKING ENVIRONMENT AND CONDITIONS*** Activities occur inside and outside, subject to weather conditions.* Atmospheric conditions (fumes, odors, dust, etc.)* Loud noise levels* Smoke filled environment* Possible exposure to blood-borne pathogens**EQUIPMENT AND TOOLS*** General office equipment including, but not limited to:* Copier* Fax Machine* Scanner* Computer* Two-way radios* Other