Security Specialist: Guest Safety & Loss Prevention

Target; North Canton (OH); On-site; USD 25,000 - 37,000; Full time

Job summary

Target is seeking a Security Specialist to help protect guests, team members, and merchandise while delivering a friendly shopping experience. The role emphasizes de-escalation, incident documentation, and collaboration with AP and store leadership.

You will perform theft prevention duties, respond to incidents, and maintain a safe store environment, with flexible shifts including nights and weekends. Training will cover Target’s security systems and policies.

Qualifications

• Must be at least 18 years of age or older.
• High school diploma or equivalent.
• Meet any state or local licensure and/or other legal requirements related to the position.
• Welcoming and helpful attitude toward all guests and other team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Effective communication skills.
• Work both independently and with a team.
• Manage workload and prioritize tasks independently.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on commitments: greet guests at 10ft and 4ft, assist with needs and issues, and end every transaction with a thank you.
• Support team efforts and assist peers while maintaining a positive attitude.
• Promote a physical security culture and maintain safe standards store-wide, including exterior property.
• Respond to and document security incidents promptly using the case management system.
• Utilize de-escalation tactics and resources when addressing incidents across the store.
• Conduct merchandise theft recoveries and provide theft apprehension support as needed in line with AP policies.
• Prevent theft and shortage by performing merchandise receipt checks and identifying trends.

Skills

Interacting with guests

Team collaboration

Crisis response

De-escalation

Tools

Video surveillance system

Job description

Target is seeking a Security Specialist to help protect guests, team members, and merchandise while delivering a friendly shopping experience. The role emphasizes de-escalation, incident documentation, and collaboration with AP and store leadership.

You will perform theft prevention duties, respond to incidents, and maintain a safe store environment, with flexible shifts including nights and weekends. Training will cover Target’s security systems and policies.