Security Specialist - Flexible Hours & Training

Target; Washington (District of Columbia); On-site; USD 29,000 - 44,000; Full time

Job summary

Target in Washington, DC is seeking a Security Specialist to help protect guests, team members, and assets while delivering a friendly shopping experience. The role emphasizes incident documentation, de-escalation, and the use of video surveillance to maintain store safety.

The position requires 18+, a high school diploma or equivalent, and flexibility to work nights, weekends, and holidays. Training is provided, with competitive benefits and opportunities for career development as described by

Qualifications

• Must be at least 18 years of age
• High school diploma or equivalent
• Meet any state or local licensure and/or other legal requirements related to the position
• Welcoming and helpful attitude toward all guests and other team members
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Effective communication skills
• Work both independently and with a team
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments
• Greet
• 10ft: be friendly – smile, eye contact, wave
• 4ft: greet the guest, smile and initiate a warm, helpful interaction
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• End every guest transaction with a sincere thank you
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
• Respond to and accurately document security incidents in a timely manner
• Appropriately respond to guest issues to provide a safe and secure environment for our team members and guests
• Leverage de-escalation tactics and resources when responding to security incidents across the store
• Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly adhering to AP policies
• Prevent theft and shortage at the front of store by performing merchandise receipt checks while adhering to AP policies, as well as recognizing and communicating trends
• Submit appropriate documentation in the case management system for all incidents following AP policy and procedures
• Understand and appropriately use Target's video surveillance system
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
• All other duties based on business needs

Skills

De-escalation

Video surveillance

Case management

Guest service

Crisis response

Communication

Education

High school diploma or equivalent

Job description

Target in Washington, DC is seeking a Security Specialist to help protect guests, team members, and assets while delivering a friendly shopping experience. The role emphasizes incident documentation, de-escalation, and the use of video surveillance to maintain store safety.

The position requires 18+, a high school diploma or equivalent, and flexibility to work nights, weekends, and holidays. Training is provided, with competitive benefits and opportunities for career development as described by