Security Specialist: Crisis Response & Guest Safety

Target; Berkeley (CA); Sur place; USD 26 000 - 36 000; Plein temps

Résumé du poste

Target is seeking a Security Specialist in Berkeley to help keep guests, team members, and the brand safe. The role focuses on crisis response, de-escalation, and protecting merchandise while maintaining a welcoming guest experience.

Responsibilities include incident documentation, use of Target's video surveillance system, and collaboration with store leadership to minimize loss and ensure a secure shopping environment.

Qualifications

• Welcoming and helpful attitude toward all guests and team members.
• Effective communication skills.
• Ability to communicate on multiple frequency devices and operate handheld scanners.
• Work independently and with a team.
• Capable of remaining focused in a fast-paced environment and handle multiple tasks.

Responsabilités

• Create an easy, inspiring guest experience by greeting guests and assisting them.
• Help guests find what they need and resolve issues for a smooth shopping experience.
• End every guest interaction with a sincere thank you and maintain a positive attitude.
• Document security incidents promptly in the case management system.
• Conduct merchandise theft recoveries and provide theft apprehension support as needed.
• Perform receipt checks to prevent theft and communicate trends to AP.

Connaissances

Communication skills

Customer service

Teamwork

Multitasking

Workload management

Attention to safety

De-escalation

Formation

High school diploma or equivalent

Outils

Handheld scanners

Video surveillance system

Description du poste

Target is seeking a Security Specialist in Berkeley to help keep guests, team members, and the brand safe. The role focuses on crisis response, de-escalation, and protecting merchandise while maintaining a welcoming guest experience.

Responsibilities include incident documentation, use of Target's video surveillance system, and collaboration with store leadership to minimize loss and ensure a secure shopping environment.