Security Specialist: Crisis & Guest Safety Lead

Target; Clifton (NJ); On-site; USD 30,000 - 45,000; Full time

Job summary

Target is hiring a Security Specialist in the United States (New Jersey) to help keep guests, team members, and the brand safe while delivering a positive shopping experience. You will use intelligence-led tactics, participate in crisis response, and monitor activities with Target’s video surveillance system to prevent theft and ensure store safety.

The role emphasizes de-escalation, teamwork, and the ability to adapt to a fast-paced environment with varying shifts, including nights and

Qualifications

• Must be at least 18 years of age or older
• High school diploma or equivalent
• Meet any state or local licensure and/or other legal requirements related to the position
• Welcoming and helpful attitude towardallguests and other team members
• Ability to communicate on multiple frequency devices andoperatehandheld scanners, and othertechnologyequipment asdirected
• Effective communication skills
• Work both independently and with a team
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment andaccomplishmultiple tasks within establishedtimeframes

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments
• Greet
• 10ft: be friendly – smile, make eye contact, or wave
• 4ft: greet the guest, smile andinitiatea warm, helpful interaction
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• End every guest transaction with a sincere thank you
• Actively support team efforts andassistpeers in other areas whilemaintaininga positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Promotea physical security culture for our team members and guests by assessing andmaintainingsafe and secure standards throughout the store, including exterior property.
• Respond to and accurately document security incidentsin a timely manner.
• Appropriatelyrespond toguest issuestoprovide a safe and secure environment for our team members and guests.
• Leveragede-escalation tactics and resources when responding to security incidents across the store.
• Conduct merchandisetheftrecoveries and providetheftapprehension support as needed, strictly adhering to AP policies.
• Prevent theft and shortage at the front ofstoreby performingmerchandisereceipt checkswhileadhering to APpolicies, aswell as recognizing and communicating trends.
• Submitappropriate documentationin thecase managementsystemfor all incidents followingAP policy and procedures.
• Understandand appropriately useTarget’s video surveillance system.
• Demonstrate a culture of ethical conduct,safetyand compliance.
• Work in a safe mannerat all times;comply withall safety policies,best practices, and training; report hazards and correct where possible.
• All other dutiesbasedon business needs.

Skills

Effective communication skills

Ability to communicate on multiple频??

Education

High school diploma or equivalent

Meet any state or local licensure and/or other legal requirements related to the position

Job description

Target is hiring a Security Specialist in the United States (New Jersey) to help keep guests, team members, and the brand safe while delivering a positive shopping experience. You will use intelligence-led tactics, participate in crisis response, and monitor activities with Target’s video surveillance system to prevent theft and ensure store safety.

The role emphasizes de-escalation, teamwork, and the ability to adapt to a fast-paced environment with varying shifts, including nights and