Security Solutions Specialist – Pre-Sales & Demos

Hanwha-Techwin-Americ; Foxborough (MA); On-site; USD 90,000 - 110,000; Full time

Job summary

Hanwha Vision America is recruiting for a Customer Success Specialist to be based on-site in Foxborough, MA. The role will support sales teams technically, maintain and demonstrate the HITE video product, and update product specs as new Hanwha products are introduced.

Primary duties include reviewing specifications and RFPs, preparing cross-over BOMs, and delivering training/presentations to integrators and customers. Strong physical security background is required to be considered.

Qualifications

• Must have Physical Security experience to be considered.
• Location: Foxborough, MA – on-site 5 days a week.
• Ability to review specifications and RFPs and provide cross-over BOMs.
• Able to train and present to system integrators and customers.
• Maintain contact with Hanwha Vision America’s sales personnel in the region.

Responsibilities

• Maintain the HITE for demonstrating operation and presenting Hanwha video products to integrators, consultants, engineers, and end users.
• Administrate all aspects of the HITE, keep products current, and update features.
• Support the regional field for pre-sales tasks as listed in the job description.
• Provide training and sales presentations to system integrators and customers.
• Give a weekly sales activity report and identify improvements at the HITE and product line.

Skills

Network security

IP/Network tech

Customer relations

Pre-sales support

Training & demos

Education

BA/BS in Electrical Engineering or related tech field

Tools

Hanwha Wave

Milestone

Genetec

Job description

Hanwha Vision America is recruiting for a Customer Success Specialist to be based on-site in Foxborough, MA. The role will support sales teams technically, maintain and demonstrate the HITE video product, and update product specs as new Hanwha products are introduced.

Primary duties include reviewing specifications and RFPs, preparing cross-over BOMs, and delivering training/presentations to integrators and customers. Strong physical security background is required to be considered.