Security Site Supervisor: Lead, Train & Protect

Securitas US Business Unit; Town of Middletown (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Securitas US Business Unit in New York is seeking a Security Site Supervisor to oversee Security Officers and Lead Officers at client site(s). You will ensure post orders are followed, rounds completed, and reports filed, while maintaining high safety and service standards.

You will coach and train staff, coordinate with management, and ensure adequate coverage across posts. Excellent customer service and effective communication with clients are essential to success in this role.

Qualifications

• High school diploma or GED required with 2+ years of related experience.
• Retail experience preferred.
• Possess strong supervisory and leadership abilities.
• Knowledge of security operations and incident handling.
• Excellent communication and client service skills.

Responsibilities

• Functions as a supervisor of Security Officers and Lead Officers on client site(s) to ensure post orders are followed and rounds completed.
• Coaches and disciplines personnel; conducts meetings and documents coaching and disciplinary actions.
• Trains Security Officers; reviews post orders and assignments with staff.
• Assists in submitting payroll and personnel information as designated.
• Ensures adequate coverage of all posts; prepares and submits required reports.
• Meets with client representatives to ensure security requirements are met and to provide quality service.
• Performs supervisory duties such as interviewing, onboarding, planning, directing work, coaching, and evaluations as needed.
• May perform duties of a Security Officer in accordance with post orders and policy.

Job description

Securitas US Business Unit in New York is seeking a Security Site Supervisor to oversee Security Officers and Lead Officers at client site(s). You will ensure post orders are followed, rounds completed, and reports filed, while maintaining high safety and service standards.

You will coach and train staff, coordinate with management, and ensure adequate coverage across posts. Excellent customer service and effective communication with clients are essential to success in this role.