Security Site Supervisor: Lead Shift & Client Safety

Allied Universal; Columbia Township (MO); On-site; USD 42,000 - 65,000; Full time

Job summary

Allied Universal is seeking a Security Site Supervisor to oversee a shift and coordinate quality security services at an assigned customer site. You will act as a liaison between the site supervisor and Account Manager, coaching officers and ensuring compliance with contract standards.

The ideal candidate will have a high school diploma or equivalent, strong communication skills, and the ability to handle crises calmly. A background check and drug test may be required.

Qualifications

• High school diploma or equivalent required.
• Must be at least 21 years of age.
• Must possess effective written and oral communication and interpersonal skills; professional demeanor with the public.
• Must prepare written reports and logs in neat handwriting.
• Must read and understand operating procedures and instructions.
• Licensing requirements may be required by state/local laws.
• If driving, valid Driver’s License with clean record and adequate insurance.
• Background check and drug/alcohol test may be required.
• Intermediate computer skills to use wireless technology at client sites.
• Ability to handle both ordinary and crisis situations calmly.
• Ability to coach, recognize, and discipline staff within approved range.
• Capably uses scheduling and billing software to produce reports.

Responsibilities

• Supervise and coordinate the delivery of quality services on a shift at an assigned customer.
• Serve as liaison between site supervisor, Account Manager/Field Operations Manager and security officers.
• Coach, recognize, and discipline staff within approved empowerment range.
• Enforce contract standards and site safety programs.
• Prepare and interpret reports and logs; participate in unemployment hearings if required.
• Operate in varied environments and assist with crisis situations as needed.

Skills

Effective communication

Interpersonal skills

Customer service

Education

High school diploma or equivalent

Tools

Scheduling software

Billing software

Job description

Allied Universal is seeking a Security Site Supervisor to oversee a shift and coordinate quality security services at an assigned customer site. You will act as a liaison between the site supervisor and Account Manager, coaching officers and ensuring compliance with contract standards.

The ideal candidate will have a high school diploma or equivalent, strong communication skills, and the ability to handle crises calmly. A background check and drug test may be required.