Security Site Supervisor

Securitas Inc.; Andover (MA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k) with Employer Matching

Paid Time Off

Paid Training

Company-Paid Life Insurance

Uniforms Provided

Employee Assistance Program (EAP)

Employee Discount Programs

Job summary

Securitas Inc. is seeking an experienced Corporate Security Site Supervisor to lead security operations at a professional corporate campus. This role focuses on hands-on leadership of a 24/7 security team, ensuring coverage, training, and high-quality service for executives, employees, and visitors.

The ideal candidate will manage staffing, coordinate scheduling, maintain client relations, and drive continuous improvement across procedures and performance in a corporate office environment.

Qualifications

• Prior security supervisory or management experience strongly preferred.
• Experience coordinating staffing, scheduling, and coverage for a multi-shift or 24/7 operation.
• Strong client relationship management and customer service skills, including the ability to communicate effectively with senior-level stakeholders.

Responsibilities

• Lead and manage security personnel: Supervise, coach, and develop Security Officers while holding team members accountable for performance, attendance, professionalism, and adherence to established procedures.
• Oversee site operations: Manage daily security operations for a 24/7 corporate security program, ensuring appropriate coverage and compliance with post orders, company policies, and client requirements.
• Manage client relationships: Serve as the primary point of contact for client leadership, addressing concerns, communicating operational updates, and maintaining a strong, service-focused partnership.
• Coordinate staffing and scheduling: Oversee schedules, staffing levels, shift coverage, and attendance to support uninterrupted site operations.
• Drive training and performance: Lead officer onboarding, training, performance evaluations, and ongoing coaching to maintain a capable and professional security team.
• Maintain security standards: Conduct site inspections, review procedures, identify potential security risks, and implement corrective actions when necessary.
• Respond to incidents and emergencies: Take charge of operational issues, conduct initial investigations, and ensure timely reporting and appropriate follow-up.
• Oversee administrative functions: Review incident reports, approve timekeeping and payroll, maintain accurate records, and complete required operational documentation.
• Promote exceptional customer service: Ensure Security Officers provide a professional, welcoming, and responsive experience for executives, employees, visitors, and vendors.
• Support continuous improvement: Identify opportunities to improve site procedures, team performance, and overall service delivery.

Skills

Security leadership

Operations management

Staff supervision

Client relationship management

Scheduling & staffing

Incident response

Tools

Microsoft Office

Scheduling systems

Incident reporting

Job description

Schedule: Monday–Friday, 7:00 AM–3:00 PM

Securitas is seeking an experienced Corporate Security Site Supervisor to lead security operations at a professional corporate campus. This position is ideal for an established security leader with a proven track record of managing personnel, overseeing site operations, and maintaining strong client relationships in a corporate environment.

The Site Supervisor will be responsible for the daily leadership and performance of a security team supporting a 24/7 operation. This role requires a hands-on leader who can manage staffing and performance, maintain operational standards, address client needs, and ensure consistent service delivery. The successful candidate will serve as a key liaison between Securitas and client leadership, setting the standard for professionalism, accountability, and customer service across the site.

We are looking for a confident, experienced leader who can take ownership of site operations, make sound decisions, and lead a team to deliver exceptional results.

Key Responsibilities

• Lead and manage security personnel: Supervise, coach, and develop Security Officers while holding team members accountable for performance, attendance, professionalism, and adherence to established procedures.
• Oversee site operations: Manage daily security operations for a 24/7 corporate security program, ensuring appropriate coverage and compliance with post orders, company policies, and client requirements.
• Manage client relationships: Serve as the primary point of contact for client leadership, addressing concerns, communicating operational updates, and maintaining a strong, service-focused partnership.
• Coordinate staffing and scheduling: Oversee schedules, staffing levels, shift coverage, and attendance to support uninterrupted site operations.
• Drive training and performance: Lead officer onboarding, training, performance evaluations, and ongoing coaching to maintain a capable and professional security team.
• Maintain security standards: Conduct site inspections, review procedures, identify potential security risks, and implement corrective actions when necessary.
• Respond to incidents and emergencies: Take charge of operational issues, conduct initial investigations, and ensure timely reporting and appropriate follow-up.
• Oversee administrative functions: Review incident reports, approve timekeeping and payroll, maintain accurate records, and complete required operational documentation.
• Promote exceptional customer service: Ensure Security Officers provide a professional, welcoming, and responsive experience for executives, employees, visitors, and vendors.
• Support continuous improvement: Identify opportunities to improve site procedures, team performance, and overall service delivery.

Qualifications

• Prior security supervisory or management experience strongly preferred.
• Demonstrated experience leading a team, managing employee performance, and overseeing daily operations.
• Experience coordinating staffing, scheduling, and coverage for a multi-shift or 24/7 operation.
• Strong client relationship management and customer service skills, including the ability to communicate effectively with senior-level stakeholders.
• Previous experience in a corporate, commercial office, or other professional security environment preferred.
• Proficiency in Microsoft Office, email, scheduling systems, and incident reporting.
• Strong organizational skills, sound judgment, and the ability to manage competing priorities.
• Ability to remain composed and take decisive action during emergencies or high-pressure situations.
• Professional demeanor, excellent communication skills, and a commitment to accountability and operational excellence.

What We Offer

• 401(k) with Employer Matching
• Paid Time Off
• Paid Training
• Company-Paid Life Insurance
• Uniforms Provided
• Employee Assistance Program (EAP)
• Employee Discount Programs, including Travel, Electronics, Cell Phones & More
• Wellness & Financial Education Resources
• Career Advancement Opportunities Within Securitas

Join Securitas and bring your leadership experience to a team committed to delivering professional security services and helping make the world a safer place.

"Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic."