Security Site Supervisor | Full Time | $23.25

Securitas Security Services USA, Inc.; Canton (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Securitas Security Services USA, Inc. is seeking a Site Supervisor to oversee Security Officers and Lead Officers at client sites, ensuring security operations run smoothly, post orders are followed, staff are trained, and client expectations are met.

The role may also perform Security Officer duties as needed. Responsibilities include supervising personnel, ensuring coverage, preparing reports, and coordinating with client representatives.

Qualifications

• High School Diploma or GED.
• Minimum 2 years security supervisory experience.
• Legal authorization to work in the United States.
• Ability to speak, read, and write English.

Responsibilities

• Supervise Security Officers, Lead Officers, and other assigned personnel at one or more client sites
• Ensure all post orders are followed, patrols are completed, and reports are accurate and submitted on time
• Assign work schedules and ensure adequate coverage of all posts
• Coach, train, and discipline employees in accordance with company policy and client requirements
• Conduct post inspections and meet with staff to review duties and expectations
• Train new and existing employees on post orders, procedures, and site-specific requirements
• Prepare, review, and submit reports, logs, and required documentation
• Assist with payroll and personnel reporting as assigned
• Respond appropriately to emergencies and notify proper authorities and client representatives
• Meet with client representatives to ensure security needs are met and provide high-quality customer service
• Support hiring, training, performance evaluations, and disciplinary actions, including making recommendations
• Step in and perform Security Officer duties when necessary

Skills

Leadership

Security operations

Training

Communication

Documentation

Scheduling

Customer service

Education

High School Diploma or GED

2+ years security supervisory experience

Job description

Site Supervisor

Job Summary

The Security Supervisor is responsible for overseeing Security Officers and Lead Officers at assigned client site(s). This role ensures all security operations run smoothly, post orders are followed, staff are properly trained, and client expectations are met. The Security Supervisor may also perform Security Officer duties as needed.

Key Responsibilities

• Supervise Security Officers, Lead Officers, and other assigned personnel at one or more client sites
• Ensure all post orders are followed, patrols are completed, and reports are accurate and submitted on time
• Assign work schedules and ensure adequate coverage of all posts
• Coach, train, and discipline employees in accordance with company policy and client requirements
• Conduct post inspections and meet with staff to review duties and expectations
• Train new and existing employees on post orders, procedures, and site-specific requirements
• Prepare, review, and submit reports, logs, and required documentation
• Assist with payroll and personnel reporting as assigned
• Respond appropriately to emergencies and notify proper authorities and client representatives
• Meet with client representatives to ensure security needs are met and provide high-quality customer service
• Support hiring, training, performance evaluations, and disciplinary actions, including making recommendations
• Step in and perform Security Officer duties when necessary

Minimum Qualifications

• Must be at least 18 years of age
• High School Diploma or GED (or willingness to complete GED within six months)
• Legal authorization to work in the United States
• Ability to speak, read, and write English
• Reliable transportation and reliable means of communication
• Willingness to participate in pre-employment screening, including background check and drug screening

Preferred Education & Experience

• High School Diploma or GED required
• Minimum of 2 years of security-related experience, including lead or supervisory experience
• Equivalent combination of education and experience may be considered

Required Skills & Competencies

• Knowledge of security operations, procedures, and safety practices
• Strong leadership and supervisory skills
• Ability to train, motivate, and discipline staff effectively
• Excellent communication and customer service skills
• Ability to write clear and accurate reports and logs
• Strong organizational and scheduling skills
• Ability to remain calm and professional in high-pressure situations
• Comfortable working in diverse environments and adapting to changing procedures
• Ability to meet all applicable licensing, certification, and site-specific requirements

Work Environment & Physical Requirements

• Ability to stand, walk, and sit for extended periods
• Ability to lift up to 25 pounds occasionally
• May be required to work overtime, weekends, or holidays
• May be exposed to inclement weather, stressful situations, or physical activity depending on assignment
• Ability to use basic computer systems and communication devices
• Ability to maintain professional composure and handle sensitive or confidential information

Equal Opportunity Employer

Securitas Security Services is an Equal Opportunity Employer and values diversity in the workplace.

For more than 80 years, Securitas has been protecting what matters most. Our values—Integrity, Vigilance, and Helpfulness—guide our actions and define our culture. They shape how we serve our clients and how we support one another as a team.

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