Site Security Manager

Securitas Security Services USA, Inc.; Santa Clara (CA); On-site; USD 110,000 - 165,000; Full time

Job summary

Securitas Security Services USA, Inc. is seeking a Site Security Manager to lead a 24/7 datacenter security team in Santa Clara, CA. You will manage on-site personnel, ensure safety, compliance, and client satisfaction, and coordinate with campus leadership.

You’ll drive staffing, onboarding, training, and performance management, oversee access control, CCTV, incident management, and SOC systems, and report on site performance and risks.

Qualifications

• Associate degree and 6+ years in security industry.
• 3+ years of managing people and teams.
• Hands-on CCTV, access control, incident management, and video surveillance experience.
• Strong Microsoft Office reporting and documentation skills.
• Willingness to work a 24/7 schedule and meet licensing requirements.
• English proficiency and ability to travel to worksites as needed.

Responsibilities

• Lead on-site security team and oversee daily 24/7 operations.
• Recruit, hire, onboard, train, and develop staff; manage performance.
• Coordinate with client leadership and internal partners across groups.
• Ensure compliance with security policies and SOPs; monitor metrics.
• Maintain logs, reports, and documentation; oversee access control, CCTV, and incident tools.
• Support audits, inspections, and special security events as needed.

Skills

People leadership

Security operations

CCTV

Access control

Incident management

Microsoft Office

Education

Associate degree

Tools

CCTV systems

Access control systems

Incident management tools

Video surveillance platforms

Job description

About the role

The Site Security Manager (SSM) serves as the day-to-day manager of a 24/7 datacenter physical security operations team, supporting a client's datacenter or other critical facility. Reporting to a Campus Security Manager (CSM), the SSM builds a cohesive, high-performing team that delivers a safe, secure, and compliant environment while meeting client expectations. The SSM also collaborates with other campus security leaders to maintain consistent security standards across the campus. Additional responsibilities may include client service and issue resolution, service enhancements, Security Operations Center (SOC) systems maintenance, audit compliance, system monitoring, log and documentation maintenance, and access rights administration. Based on coverage needs, the SSM may be required to support and provide leadership coverage at other assigned sites within the campus/region in addition to their primary site.

What you’ll do

In this role, the Site Security Manager (SSM) leads the on-site security team and oversees day-to-day security operations within a 24/7 environment. You are responsible for directly managing security personnel, including administrative officers, responders, control room staff, and other security team members, while ensuring consistent staffing coverage and operational continuity. You partner with local leadership to support recruiting, hiring, onboarding, training, and employee development. This includes coaching and mentoring team members, setting expectations, and managing performance and corrective actions in line with company policy. You also work closely with client leadership across multiple business groups to support site operations. Operationally, you ensure compliance with security policies, procedures, and standard operating guidelines. You monitor site performance and key metrics, identify risks or security gaps, and drive corrective actions and continuous improvement. You maintain required documentation, logs, and reports, oversee on-site security systems such as access control, CCTV, and incident management tools, and support audits, inspections, and other compliance activities. The role requires clear, professional communication with clients and internal partners, including leading meetings and presentations. You escape significant events and risks as needed, promote safe work practices, handle sensitive information with discretion, and support additional operational needs as they arise.

What you need to apply

To apply for this role, you should have an associate degree and 6+ years of relevant experience in the security industry, including 3+ years of managing people. Experience leading teams in a security and/or datacenter environment is strongly preferred. You should also have hands-on experience with security technologies such as CCTV, access control systems, incident management tools, and video surveillance platforms. Strong, practical proficiency with Microsoft Office is expected, as reporting, documentation, and operational tracking are essential parts of the role. This position is best suited for a proven people leader who is comfortable balancing operational leadership, administrative accountability, and client-facing responsibilities within a 24/7 security environment. All applicants must have reliable means of communication and transportation (public or private) to travel to and from work, the legal right to work in the country where the position is located, and proficiency in speaking, reading, and writing in English and a common local language (where applicable). Applicants must also be able and willing to work a flexible schedule, including evenings, weekends, and holidays (such as during emergencies or high-priority events). Applicants must be able to meet and continue to meet licensing requirements for security officers, as applicable to local, county, and state laws and regulations.

What you’ll get

We offer more than just a job; we offer the chance to be part of a collaborative and supportive team where your contributions are valued and your growth matters. In this role, you will thrive in a dynamic environment while supporting a prestigious multinational client account. You will gain exposure to global operations and cross-regional collaboration, and you will have access to continuous learning, training programs, and career development opportunities designed to help you succeed.

The extra stuff

Candidates must be at least 18 years old, legally authorized to work in the job location, and willing to complete the company’s pre-employment screening, including a background check and drug screening. This role may require evening, overnight, or weekend work, particularly during emergencies or high-priority events. Work may occur in outdoor or inclement weather or environments requiring protective gear and heightened safety awareness. The role requires the physical ability to sit, stand, and walk for extended periods (up to 12 miles/19 km per shift), climb stairs, and occasionally lift up to 25 pounds (11 kg). With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

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Make an Impact at Securitas USA

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.

Integrity

We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.

Vigilance

We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [e-mail].