Security Shift Supervisor – Lead Team & Training

Alliedbarton Security Services; Boston (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Holiday pay

Vacation days

Job summary

Allied Universal is hiring a Shift Supervisor - Unarmed for a management company in Allston, MA. The role entails supervising security staff on a designated shift, ensuring contract compliance, training, scheduling, and incident handling.

The position offers a starting pay of $23.14 per hour, orientation, and paid training. A high school diploma is required, with preference for supervisory or security leadership experience.

Qualifications

• High school diploma or equivalent.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Current and valid driver’s license.
• Associate’s degree or higher in any discipline
• Service in the active‑duty military, military reserves, or National Guard
• Service in auxiliary police or police cadets
• Minimum of one (1) year verifiable and successful security experiences
• Minimum of two (2) years of verifiable work experience demonstrating the following: Excellent customer service skills, Ability to maintain poise and self‑control during emergency situations, Capability of understanding and applying written and verbal orders, and of composing reports
• Effective oral and written communication skills; write informatively, clearly, and accurately
• Planning and organizing skills
• Proficiency with Microsoft Office Applications
• Problem solving skills
• Coaching, mentoring, motivating skills
• Active listening skills
• Encourage effective teamwork
• Assess and evaluate situations effectively
• Synthesize facts, concepts, principles
• Identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Setting and achieving goals
• Attending to detail

Responsibilities

• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates regarding the performance of their duties
• Cross-training officers to make them more versatile and run site efficiently
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations for positive and negative personnel actions for those under their direct supervision
• Oversee staffing, scheduling and on‑site training for security officer assigned to his/her shift
• Ensure that contract required training and screening elements for security personnel have been met
• Maintain overtime to minimum or to a predefined level designated by Allied Universal
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)

Skills

Customer service

Emergency response

Communication

Team leadership

Scheduling

Microsoft Office

Education

High school diploma or equivalent

Associate’s degree or higher

Tools

Microsoft Office

Job description

Allied Universal is hiring a Shift Supervisor - Unarmed for a management company in Allston, MA. The role entails supervising security staff on a designated shift, ensuring contract compliance, training, scheduling, and incident handling.

The position offers a starting pay of $23.14 per hour, orientation, and paid training. A high school diploma is required, with preference for supervisory or security leadership experience.