Security Shift Supervisor - Lead & Crisis Response

Allied Universal; Lewisville (TX); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

Disability Insurance

Retirement Plans

Holiday pay

Vacation after 1 year

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a specific shift at a customer site. You will supervise security staff, coordinate with site supervision and account management, and act as a liaison among stakeholders while maintaining service quality.

Position is full-time with pay rate $26.78 per hour. Candidates must meet age, education, and driving requirements, and pass background and drug tests. Strong communication and crisis-handling skills are essential.

Qualifications

• Must be 18+ with HS diploma or equivalent or 5 years verifiable experience.
• Excellent written and verbal communication skills.
• Ability to prepare reports and logs neatly and clearly.
• Valid driver’s license with a clean driving record.
• Background check and post-offer drug/alcohol test may be required.
• Ability to handle crises calmly and professionally.

Responsibilities

• Supervise staff on assigned shift and coordinate service delivery.
• Act as liaison between site supervisor, Account Manager and officers.
• Provide coaching, recognition, and discipline within approved policy.
• Ensure quality security services are delivered on shift.

Skills

Communication skills

Interpersonal skills

Written reports

Crisis management

Customer service

Team supervision

Education

HS Diploma or equivalent

Tools

Computer literacy

Job description

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a specific shift at a customer site. You will supervise security staff, coordinate with site supervision and account management, and act as a liaison among stakeholders while maintaining service quality.

Position is full-time with pay rate $26.78 per hour. Candidates must meet age, education, and driving requirements, and pass background and drug tests. Strong communication and crisis-handling skills are essential.