Security Shift Supervisor, Finger Lakes Gaming

Delaware North; Town of Farmington (NY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Weekly pay

Training opportunities

Employee discounts

Flexible work schedules

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation days and holidays

Parental bonding leave

Tuition reimbursement

Job summary

Delaware North is seeking a full-time Security Supervisor for Finger Lakes Gaming in Farmington, NY. You will supervise the Security Department in the absence of leadership, schedule shifts, and ensure compliance with state regulations.

The role includes defusing guest issues, incident reporting, and training team members, with a day shift and a $24.50/hour base pay plus overnight differential where applicable. Weekly pay and benefits are offered.

Qualifications

• High school diploma or equivalent is required.
• Criminal justice, military, or law enforcement background is a plus.
• Previous supervisor experience preferred.
• Must have a valid driver’s license, pass an MVR check, and take a drug test.
• Must be a New York State Certified Security Guard and able to be licensed by NY Lottery and NY Racing & Wagering.
• Intermediate computer skills.

Responsibilities

• Defuse guest profanity, investigate incidents, and compose clear written reports.
• Enforce rules and regulations established by NY State Racing and Wagering Board and NY State Lottery.
• Schedule shifts under management direction, ensure timely breaks, and supervise all team member activities.
• Train new and current team members, manage disciplinary matters, and uphold quality performance standards.
• Enforce all departmental, organizational, and alcohol service policies while completing opening, closing, and end-of-shift paperwork.
• Prepare and distribute incident reports, manage exclusion paperwork, track Key Watcher keys, and run associated reports.
• Operate a motorized vehicle as needed.

Skills

Supervisory experience

Education

High school diploma or equivalent

Criminal justice/military/law enforcement background

Tools

Intermediate computer skills

Job description

The opportunity

Delaware North Gaming is searching for a full-time Security Supervisor to join our team at Finger Lakes Gaming in Farmington, New York. If your talents would lend themselves to skillfully carrying out supervision and management of Security Department operations in the absence of the Manager and Director, this could be the next play for you.

The opportunity

Delaware North Gaming is searching for a full-time Security Supervisor to join our team at Finger Lakes Gaming in Farmington, New York. If your talents would lend themselves to skillfully carrying out supervision and management of Security Department operations in the absence of the Manager and Director, this could be the next play for you.
Position: Full-Time Day Shift.
Schedule: Monday, Tuesday, Friday, Saturday, and Sunday
Hours: 7:45 AM - 4:00 PM
Additional $1.50 per hour shift differential for hours worked between 12:00 AM and 8:00 AM

Pay

$24.50 - $24.50 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What We Offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Defuse guest profanity, investigate incidents, and compose clear written reports
• Enforce rules and regulations established by the NY State Racing and Wagering Board and the NY State Lottery
• Schedule shifts under management direction, ensure timely breaks, and supervise all team member activities
• Train new and current team members, manage disciplinary matters, and uphold quality performance standards
• Enforce all departmental, organizational, and alcohol service policies while completing opening, closing, and end-of-shift paperwork
• Prepare and distribute incident reports, manage exclusion paperwork, track Key Watcher keys, and run associated reports
• Operate a motorized vehicle as needed

More About You

• High school diploma or equivalent required
• A criminal justice, military, or law enforcement background is a plus
• Previous supervisor experience preferred
• Must have a valid driver’s license, pass an MVR check, and take a drug test
• Must be a New York State Certified Security Guard and have the ability to be licensed by the New York State Lottery and New York State Racing and Wagering
• Intermediate computer skill

Physical Requirements

• Ability to stand and walk for extended periods of time

Shift details

Days

Who We Are

Finger Lakes Gaming & Racetrack, owned and operated by Delaware North, features more than 1,500 video gaming machines and brings the thrill of live thoroughbred racing from April to November and year-round simulcast wagering on thoroughbred and harness racing from across the country. Finger Lakes presents various dining options including a large buffet.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.