Security Shift Manager

Confidential; Atlantic City (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

Confidential in Atlantic City, NJ is seeking a Security Shift Manager to oversee security operations during an assigned shift, leading officers, coordinating activities, and ensuring a safe environment for guests and staff.

The role requires strong leadership, decision-making, and communication skills, with experience in supervising security personnel, reporting incidents, and managing emergency procedures.

Qualifications

• High school diploma or equivalent; some college coursework preferred.
• Minimum of two years of supervisory experience in security, law enforcement, military or related field.
• Strong verbal and written communication, organizational skills, and professional interaction with guests, team members and management.

Responsibilities

• Oversee security operations during assigned shift and lead Security Officers.
• Direct and coordinate security activities across the property and respond to incidents.
• Ensure compliance with laws, regulations and company policies; manage emergency procedures and incident reporting.
• Plan staffing assignments for daily operations, events, and emergencies.

Skills

Leadership

Supervisory experience

Incident management

Regulatory compliance

Training & development

Education

High school diploma

Some college coursework preferred

Tools

Security systems

Alarm systems

Incident reporting

Job description

The Security Shift Manager is responsible for overseeing all security operations during an assigned shift, ensuring the safety and security of guests, employees, company assets, and facilities. This position provides direct leadership, supervision, scheduling, training, and performance management of the Security Officers.

The Security Shift Manager directs and coordinates security activities throughout the property. The role serves as the primary security leader during the assigned shift, responding to significant incidents, managing emergency situations, and overseeing all security-related activities to ensure a safe and secure environment.

This position is responsible for maintaining compliance with all applicable regulations, federal and state laws, and company policies and procedures. The Security Shift Manager acts as a compliance resource for the Security Department and works closely with regulatory agencies and law enforcement as necessary to ensure operational integrity and regulatory adherence. This role is responsible for all security systems, alarm functions, emergency response procedures, and incident management protocols. This individual plans and coordinates staffing assignments for daily operations, special events, and emergency situations.

Success in this role requires strong leadership, decision-making, communication, and problem-solving skills. The ideal candidate demonstrates a commitment to exceptional customer service, regulatory compliance, and the highest standards of professionalism in all interactions with guests, vendors, regulatory agencies, and fellow employees.

Qualifications

The ideal candidate will possess a high school diploma or equivalent, with some college coursework preferred. Candidates must have a minimum of two (2) years of supervisory experience in security, law enforcement, military service, or a closely related field. The successful applicant will demonstrate strong verbal and written communication skills, exceptional organizational abilities, and a proven ability to effectively interact with guests, team members, and management in a professional and customer-focused manner. The candidate must be capable of investigating incidents thoroughly, documenting findings accurately, and preparing detailed reports. A solid understanding of safety and security procedures, emergency response protocols, and conflict resolution techniques is highly desirable.