Security Shift Lead - Flexible Hours & Weekend Shifts

Golden Nugget Hotel and Casino Lake Tahoe; Stateline (NV); On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

Multiple benefit plans

Paid Time Off

401K

Opportunities for advancement

Employee discounts

Diversity valued

Job summary

Golden Nugget Hotel and Casino Lake Tahoe is seeking a Security Shift Manager to oversee daily safety, security, and asset protection on their shift. You will manage security personnel, enforce gaming regulations and policies, handle emergencies, and drive investigations to protect guests and staff.

The role requires scheduling, training, and supervising security staff, maintaining thorough records, and ensuring regulatory compliance. A Nevada gaming license is required for this position.

Qualifications

• Excellent guest service skills.
• Ability to establish and maintain an effective working relationship with management and employees.
• Ability to maintain confidentiality of sensitive information.
• Ability to effectively communicate with guests and employees one on one, and within small and large groups.
• Ability to prepare, analyze and interpret documents.
• Ability to prepare organized and thorough reports.
• Ability to prepare and present information in an organized and clear manner.
• Ability to identify and foresee concerns based on reviews of incidents and trends.
• Ability to interview employees in an effective manner.
• Ability to thoroughly investigate a variety of incident types.
• Advanced computer skills. Oracle, Office, iTrak, etc.
• Ability to stay organized and focused on tasks and assignments.
• Ability to remain calm and make reasonable decisions, including during high stress situations.
• Ability to work with little or no supervision.
• Ability to use CCTV for extended periods of time.
• Ability to obtain and retain a Nevada concealed weapons permit (CCW).
• Ability to understand and maintain knowledge of company and department rules, policies and procedures, city and state laws, safety regulations, gaming regulations and labor laws.

Responsibilities

• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
• Responsible for scheduling, training and supervising security staff, and assuring that all designated posts are adequately staffed.
• Responsible for all activities of the security division during his/her shift and the safety and security of guests, employees and assets of the company.
• Responsible for the physical security of the hotel/casino complex, and on-site parking.
• Responds to all significant incidents within the hotel/casino complex and oversees all security activities relating to the incident.
• Ensures all reports, activity logs, summary sheets, and necessary paperwork are completed in a thorough and accurate manner.
• Maintains personnel records for each Security Officer and Security Lead assigned to his/her shift.
• Handles all disciplinary action of Officers assigned to his/her shift.
• Has knowledge of all alarm functions and is able to communicate with all Security personnel.
• Plans and schedules duties for a shift, for events, or assists in emergency situations.
• Follow Graveyard checklist.
• Is physically and mentally able to perform all duties of subordinates.

Skills

Guest service

Communication

Security supervision

Emergency response

Education

High School diploma or equivalent

Tools

Oracle

Office

iTrak

Job description

Golden Nugget Hotel and Casino Lake Tahoe is seeking a Security Shift Manager to oversee daily safety, security, and asset protection on their shift. You will manage security personnel, enforce gaming regulations and policies, handle emergencies, and drive investigations to protect guests and staff.

The role requires scheduling, training, and supervising security staff, maintaining thorough records, and ensuring regulatory compliance. A Nevada gaming license is required for this position.