Security Services - Account Manager Assistant $19-$21

Top Guard Security; Norfolk (VA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Medical insurance

Vision insurance

Dental insurance

Short term disability insurance

Life insurance

Job summary

Top Guard Security, Inc. in Norfolk, VA is seeking an Operations Assistant to handle scheduling, onboarding of officers, and daily admin duties for the Account Manager. You will support field operations and ensure accurate timekeeping and payroll processing.

The ideal candidate has an AA degree or equivalent, DCJS card preferred, and strong verbal/written communication and organizational skills. This full-time role offers comprehensive benefits and opportunities to work with diverse local

Qualifications

• AA degree or equivalent plus one year related experience.
• Private DCJS Registration Card preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Perform daily admin duties including scheduling and timekeeping reviews.
• Interview and assist with onboarding new officers.
• Provide payroll status forms for job-site changes.
• Assist Scheduling Coordinator with call-offs, late arrivals, no-shows.
• Monitor DCJS compliance and expiring registrations.
• Perform other duties as assigned by the Account Manager.

Skills

Verbal & written communication

Organizational skills

Customer service mindset

Team collaboration

Education

AA degree or equivalent

Job description

Security Services - Account Manager Assistant $19-$21(Operations)

Norfolk, VA, United States of America

$19.00 - $21.00

Overview

If you want to work for a company that appreciates and recognizes it employes as family and not just a number, then join the team at Top Guard Security. Top Guard Security is the leading security guard service provider for the Virginia Peninsula, the Southside, Chesterfield, and the Greater Richmond areas. You can work at some of our finest local businesses, financial institutions, world-class manufacturers, communities and universities. Municipal, State and Federal contracts represent the backbone of Top Guard's regional dominance. Top Guard's size, experience and extraordinary level of service make it the region's choice for private security. Candidates are carefully selected based on experience and outstanding customer services skills to meet Top Guards and our clients' standards.

Job Skills / Requirements

Position: Operations Assistant

Location: Norfolk - Wards Corner Area

Pay: $19-21, depending on security experience

Hours: Monday - Friday

Benefits: Paid Vacation, Paid Holidays, Medical Insurance, Vision Insurance, Dental Insurance, Short Term Disability Insurance, and Life Insurance.

Duties

• Daily admin duties such as scheduling, scheduling changes, taking calls from employees with scheduling conflicts, reviewing the timekeeping reports to monitor attendance, corrective actions needed, correct hours are being paid and billed per shift daily
• Assist officers that come into the office, interview new prospective officers, assist with processing new officers.
• provide payroll status change forms for job-site changes to payroll.
• Assist the Scheduling Coordinator with all call-offs, late arrivals, no-shows, and shift variances
• Monitor DCJS compliance of assigned personnel and remind officers of pending registrations required. Notify managers when registrations expire.
• Perform any other duties, as assigned by the Account Manager or other TG Manager

Qualifications

• Associate's degree (A.A) or equivalent from two-year college or technical school with one or more years related experience and/or training; or equivalent combination of education and experience.
• private security DCJS Registration Card preferred
• Excellent verbal and written communication skills and a friendly demeanor
• Good organizational skills and the ability to work well under pressure and prioritize work
• Commitment to the objectives of the company
• Ability to work well with all levels of employees from officers to management

It is the policy of Top Guard to afford equal opportunity for employment to all individuals regardless of their race, color, religion, sex, national origin, age, genetic information, disability, or veteran status.

#security

Education Requirements (All)

High School Diploma/GED

Additional Information / Benefits

Top Guard provides its full-time employees with the following benefits: Payroll Deducted Health, Plan Payroll Deducted Dental Insurance, Supplemental Insurance Plans, Direct Deposit, Paid Vacation, Holiday Compensation, and Credit Union Membership. It is the policy of Top Guard to afford equal opportunity for employment to all individuals regardless of their race, color, religion, sex, national origin, age, genetic information, disability, or veteran status.

Part time officers are also elligible for benefits as well. Please inquire within.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability