Security Service Technician: Install, Troubleshoot & Train Clients

cooksolutionsgroup; San Jose (CA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Company vehicle and gas card

Health insurance benefits package

Paid time off and holidays

401(k) retirement match

Tuition reimbursement

Job summary

Cook Solutions Group, a recognized 100 Best Companies to Work for, seeks a Full-Time Security Service Technician in the San Jose, CA area. Responsibilities include installing wires and equipment, responding to service calls, site surveys, installation startup, system commissioning and customer training.

Location coverage includes San Jose, Santa Cruz, Monterey & Hollister, CA; pay ranges from $25 to $35+ per hour DOE and certifications.

Qualifications

• High School Diploma or GED required.
• 2–5 years of electronic and physical security service/installation experience or equivalent.
• Valid driver's license with clean record.
• Knowledge of alarm systems, access control, CCTV, drive-up systems, and teller equipment preferred.
• Experience with Bosch, DMP, March DVR, 3VR, Lenel preferred.
• Willingness to travel up to a week as needed.

Responsibilities

• Travel to client sites for alarm troubleshooting and repair.
• Install and service electronic and physical security products including wiring.
• Install and wire electronic equipment used in security systems.
• Maintain and track tools, equipment, and inventory for each job.
• Test installed systems to ensure performance and code compliance.
• Troubleshoot and repair security equipment.
• Provide project status updates to management and customers.
• Communicate job status and completion to customers.
• Conduct site surveys when requested by management.
• Complete required paperwork promptly (time sheets, reports, change orders).
• Follow purchasing procedures and manage stock in company inventory.
• Maintain company vehicle and keep it clean and safe.

Skills

Alarm systems

Access control

Video surveillance

Customer service

Driving

Education

High School Diploma or GED

Tools

Bosch

DMP

March DVR

3VR

Lenel Access control

Job description

Cook Solutions Group, a recognized 100 Best Companies to Work for, seeks a Full-Time Security Service Technician in the San Jose, CA area. Responsibilities include installing wires and equipment, responding to service calls, site surveys, installation startup, system commissioning and customer training.

Location coverage includes San Jose, Santa Cruz, Monterey & Hollister, CA; pay ranges from $25 to $35+ per hour DOE and certifications.