Security Systems Field Technician — On-Site Install & Support

Cook Solutions Group; Santa Cruz (CA); On-site; USD 52,000 - 73,000; Full time

Benefits offered by this job

Company vehicle and gas card

Health insurance options

Paid time off and holidays

Job summary

Cook Solutions Group is seeking a Full-Time Security Service Technician for the San Jose, CA area. You will install, service, and troubleshoot electronic and physical security systems at client sites, travel as needed, and train others on procedures.

Join a team that emphasizes safety, quality, and customer satisfaction. Competitive benefits include a company vehicle, gas card, and a comprehensive benefits package.

Qualifications

• High School Diploma or GED required.
• 2–5 years electronic and physical security service and installation experience or equivalent.
• Valid driver's license with clean driving record.
• Knowledge of security equipment such as alarm systems, access control, video, CCTV systems, drive up systems, & under-counter teller equipment preferred.
• Knowledge of Bosch, DMP, March DVR, 3VR, and Lenel Access control product lines preferred.
• Customer service experience is a plus.
• Ability to travel up to a week if necessary.
• Physical ability to sit, climb, kneel, crawl, lift up to 100 pounds occasionally, 50 pounds regularly.

Responsibilities

• Travels to client site for alarm troubleshooting and repair.
• Installs and services electronic and physical security products and wires equipment.
• Tests all installed/serviced equipment for operation and compliance.
• Troubleshoots and repairs security equipment.
• Communicates project status to management and customers.
• Conducts site surveys as requested by management.
• Completes required paperwork (time sheets, expenses, change orders).
• Maintains truck stock inventory and equipment.

Skills

Customer service

Communication

Time management

Education

High School Diploma or GED

Tools

Bosch

DMP

March DVR

3VR

Lenel Access control

Job description

Cook Solutions Group is seeking a Full-Time Security Service Technician for the San Jose, CA area. You will install, service, and troubleshoot electronic and physical security systems at client sites, travel as needed, and train others on procedures.

Join a team that emphasizes safety, quality, and customer satisfaction. Competitive benefits include a company vehicle, gas card, and a comprehensive benefits package.