Field Security Systems Technician – Travel & Training

cooksolutionsgroup; Monterey (CA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Company vehicle

Gas card

401(k) retirement match

Paid time off

Paid holidays

Volunteer time

Tuition reimbursement

Job summary

Cook Solutions Group is looking for a full-time Security Service Technician to support on-site security system installation, service, and training in the Monterey/San Jose/Santa Cruz area. You will travel to client sites, install and wire equipment, test systems, and ensure compliance with codes while maintaining excellent customer service.

Pay ranges from $25–$35+ per hour DOE with certifications; benefits include insurance contributions, 401(k), PTO, holidays, and more, reflecting our culture

Qualifications

• High School Diploma or GED equivalent required.
• 2 - 5 years of electronic and physical security service and installation experience and/or training.
• Valid driver's license and clean driving record.
• Knowledge of security equipment and access control products is preferred.
• Travel up to a week as necessary.

Responsibilities

• Travels to client's site for alarm failure troubleshooting and repair.
• Installs and services electronic and physical security products including pulling wire per.
• Installs and wires electronic equipment used in systems.
• Accounts for all installation and service tools/equipment and all job parts/inventory.
• Tests all installed/serviced equipment to ensure proper performance and compliance with customers' requirements and all applicable codes.
• Troubleshoots and repairs electronic and physical security equipment.
• Communicates important project status information to management as necessary (installation or service).
• Communicates with customers on job status or completion (installation or service).
• Conducts site surveys upon request of management.
• Completes and turns in all required paperwork in a timely manner according to established procedures and deadlines, i.e., time sheets, expense reports, change orders, equipment transfers, etc.
• Follows Purchasing procedures using database system and supervisor approval to account for products needed.
• Maintains and controls assigned truck stock inventory in an organized manner. Reports stock items during company inventory audits.
• Maintains control and safeguards all company or customer property or information of which employee has been entrusted.
• Ensures company vehicle is maintained according to established standards. Keeps vehicle clean, inside, and out.
• Maintains clean driving record and operates company vehicles using safe driving practices.
• Responsible for training less experienced employees and trainees on company procedures, systems, and installation/service techniques.
• Ensures all work is preformed to CSG quality standards and practices.
• Works in compliance with Federal/State laws regarding safety of self and others always.
• Expected to solicit new business when not working on service or installation.

Skills

Customer service

Communication

Time management

Professionalism

Education

High School Diploma or GED

Tools

Bosch

DMP

March DVR

3VR

Lenel Access control

Job description

Cook Solutions Group is looking for a full-time Security Service Technician to support on-site security system installation, service, and training in the Monterey/San Jose/Santa Cruz area. You will travel to client sites, install and wire equipment, test systems, and ensure compliance with codes while maintaining excellent customer service.

Pay ranges from $25–$35+ per hour DOE with certifications; benefits include insurance contributions, 401(k), PTO, holidays, and more, reflecting our culture