Security Service Specialist 3 - Systems Integrator

Hamilton Barnes; Wyoming; On-site; USD 84,000 - 102,000; Full time

Benefits offered by this job

Overtime pay

On-call compensation

Paid holidays & PTO

Medical/dental/vision insurance

Life and disability insurance

401(k) with company matching

Tuition reimbursement

Job summary

Hamilton Barnes is seeking a Security Service Specialist to support a major hyperscale data centre campus in Cheyenne, Wyoming. The role covers servicing, troubleshooting and maintaining Lenel access control, DMP intrusion detection and CCTV systems, including on-site response and coordination with installation teams.

The ideal candidate will have 5–7 years of hands-on experience with electronic security systems, strong electrical/mechanical aptitude, and willingness to travel within Cheyenne

Qualifications

• 5–7 years' experience servicing, troubleshooting and programming commercial electronic security systems.
• Strong hands-on experience with Lenel access control systems.
• Strong working knowledge of DMP intrusion detection systems, including programming and fault diagnosis.
• Experience with CCTV/video surveillance systems, ideally Milestone, Genetec or similar platforms.
• Strong electrical and mechanical aptitude, with the ability to independently diagnose and resolve complex technical issues.

Responsibilities

• Service, troubleshoot and maintain electronic security systems across a major hyperscale data center campus in Cheyenne, Wyoming.
• Diagnose and resolve technical issues across Lenel access control, DMP intrusion detection and CCTV/video surveillance systems.
• Respond to scheduled maintenance, reactive service tickets and emergency callouts within required customer response times.
• Perform system programming, fault diagnosis, component replacement and corrective maintenance to restore system functionality.
• Support installation teams on security projects across Cheyenne, Fort Collins, Greeley and surrounding areas when service demand allows.
• Maintain accurate service reports, maintenance documentation and customer records.
• Participate in an on-call rotation, supporting time-sensitive security incidents within a highly secure mission-critical environment.

Skills

Lenel access control

DMP intrusion detection

CCTV platforms

Security system troubleshooting

On-call readiness

Tools

Lenel

DMP

Milestone

Genetec

Job description

Are you looking for an exciting new opportunity?

Join a global leader in technology-enabled security and safety solutions, helping organisations manage complex risk and compliance with a mix of local expertise and global scale. A people-first systems integrator with a strong reputation for technical excellence, it supports some of the world’s largest organisations across data centres, mission-critical facilities, and commercial infrastructure throughout the U.S.

The company is currently on the lookout for a Security Service Specialist to support a major hyperscale data centre campus in Cheyenne, Wyoming. The ideal candidate will service, troubleshoot, and maintain critical security infrastructure across access control, intrusion detection, and CCTV systems, responding to live service tickets and supporting installation teams across Cheyenne and Northern Colorado when required. Overtime and on-call work is available.

Responsibilities:

• Service, troubleshoot and maintain electronic security systems across a major hyperscale data center campus in Cheyenne, Wyoming
• Diagnose and resolve technical issues across Lenel access control, DMP intrusion detection and CCTV/video surveillance systems
• Respond to scheduled maintenance, reactive service tickets and emergency callouts within required customer response times
• Perform system programming, fault diagnosis, component replacement and corrective maintenance to restore system functionality
• Support installation teams on security projects across Cheyenne, Fort Collins, Greeley and surrounding areas when service demand allows
• Maintain accurate service reports, maintenance documentation and customer records
• Participate in an on-call rotation, supporting time-sensitive security incidents within a highly secure mission-critical environment

Skills/Must have:

• 5–7 years' experience servicing, troubleshooting and programming commercial electronic security systems
• Strong hands‑on experience with Lenel access control systems
• Strong working knowledge of DMP intrusion detection systems, including programming and fault diagnosis
• Experience with CCTV/video surveillance systems, ideally Milestone, Genetec or similar platforms
• Strong electrical and mechanical aptitude, with the ability to independently diagnose and resolve complex technical issues
• Comfortable working in highly secure environments, responding to emergency callouts and participating in an on‑call rotation
• Valid driver's license and ability to travel between Cheyenne and Northern Colorado, ideally based in Cheyenne, Fort Collins or Greeley

Benefits:

• Overtime opportunities paid at 1.5x standard hourly rate
• On-call opportunities with additional compensation structure to be confirmed
• 10 company holidays plus PTO starting at 13 days annually
• Medical, dental and vision insurance
• Life insurance and disability coverage
• 401(k) with company matching
• Tuition reimbursement and professional development opportunities
• Paid parental leave
• Cell phone reimbursement (where applicable)
• Wellness and employee assistance programmes
• Additional company days off, including Fun & Laughter Day and Corporate Social Responsibility Day
• Career progression within a global electronic security and mission-critical infrastructure business

Salary:

• Up to $93,000 Basic Salary