Security/Receptionist FT Day shift

St. Francis Center for Rehabilitation & Healthcare; Darby (Delaware County); On-site; USD 21,000 - 28,000; Full time

Job summary

St. Francis Center for Rehabilitation & Healthcare is seeking a friendly receptionist to welcome residents, family members and visitors. You will answer phones, distribute visitor passes, and help ensure safety by following all policies and procedures.

We value an inspiring, positive attitude, confidentiality, and strong communication. You will collaborate with a team of health care professionals to support residents’ emotional and physical well-being while delivering a meaningful experience

Qualifications

• High school diploma or equivalent required.
• Ability to maintain confidentiality and handle sensitive information.
• Strong interpersonal skills and a positive, professional demeanor.

Responsibilities

• Greet residents, family members, staff and visitors warmly.
• Answer telephones and direct calls to appropriate staff.
• Distribute visitor passes according to policies.
• Support safety by following current procedures and assisting as needed.

Skills

Empathy

Communication

Teamwork

Problem solving

Customer service

Education

High school diploma

Job description

Position Summary:

This position greets, smiles, and makes the residents, family members, staff, and visitors feel welcome. This position also answer telephones and distribute visitor passes, following all current policies and procedures to ensure safety for residents, family members, and staff; ensures all customer needs are being met offering assistance when necessary or requested.

Requirements:

• An inspiring, positive, get it done attitude
• Ability to problem solve, improvise and implement in high pressure or time sensitive situations
• Passionate about individualizing and ensuring a positive, meaningful experience
• Compassionate, sensitive and supportive of the emotional, spiritual, physical and health care needs of residents.
• Have a desire to build and develop relationships that enhance each individual's health care experience beyond the health care environment.
• Impeccable communication and interpersonal skills.
• Able to collaborate and work with a team of health care providers.

Qualifications:

• High school graduate or equivalent.
• Six months to one year experience as receptionist preferred.
• Able to maintain confidentiality.

EOE