Security/Receptionist FT Day shift

Apploi; Upper Darby (Delaware County); On-site; USD 21,000 - 26,000; Full time

Job summary

Apploi is seeking a friendly, on-site receptionist to welcome residents, family members, staff and visitors in Upper Darby, PA. You will answer phones, distribute visitor passes, and follow all policies to ensure safety for everyone involved.

The role requires impeccable communication, a supportive, compassionate demeanor, and the ability to collaborate with a team of healthcare providers to meet each resident's needs and maintain confidentiality at all times.

Qualifications

• High school graduate or equivalent (as implied)
• Six months to one year experience as receptionist preferred
• Able to maintain confidentiality

Responsibilities

• Greet residents, family members, staff and visitors warmly and professionally
• Answer telephones and route calls or take messages as needed
• Distribute visitor passes and monitor access per policy to ensure safety of residents and staff

Skills

Positive attitude

Problem solving

Communication skills

Team collaboration

Relationship building

Confidentiality

Customer service

Job description

Position Summary:

This position greets, smiles, and makes the residents, family members, staff, and visitors feel welcome. This position also answer telephones and distribute visitor passes, following all current policies and procedures to ensure safety for residents, family members, and staff; ensures all customer needs are being met offering assistance when necessary or requested.

Requirements:

• An inspiring, positive, get it done attitude
• Ability to problem solve, improvise and implement in high pressure or time sensitive situations
• Passionate about individualizing and ensuring a positive, meaningful experience
• Compassionate, sensitive and supportive of the emotional, spiritual, physical and health care needs of residents.
• Have a desire to build and develop relationships that enhance each individual's health care experience beyond the health care environment.
• Impeccable communication and interpersonal skills.
• Able to collaborate and work with a team of health care providers.

Qualifications:

• High school graduate or equivalent.
• Six months to one year experience as receptionist preferred.
• Able to maintain confidentiality.

EOE