Security Receptionist / Dispatch

Tsg; Burns Harbor (IN); On-site; USD 21,025 - 29,945; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical, dental, and vision benefits

Pension/Retirement 401K benefits

Skills-enhancing training

Job summary

Titan Security is seeking a Security Receptionist/Dispatcher for Burns Harbor, Indiana. The role involves greeting visitors, signing in vendors, identifying people, and monitoring CCTV and alarm systems.

You will dispatch patrol officers, answer phones, monitor logs, and respond to incidents while delivering excellent customer service to all on site. The position offers growth opportunities and benefits.

Qualifications

• Must be at least 18 years old.
• Must have a valid driver’s license.
• High School diploma or GED required.
• Pre-employment drug screen and criminal background check required.
• Previous security dispatching experience preferred.
• Able to stand/sit/walk for extended periods.

Responsibilities

• Greet and assist employees and visitors in a friendly and efficient manner.
• Ensure visitors and vendors are signed in prior to accessing the building.
• Identify employees/visitors upon arrival.
• Monitor CCTV camera systems within the facility.
• Dispatch Patrol Officers to locations.
• Answer regular phones and emergency phones.
• Monitor alarm panels.
• Respond to incidents including property emergencies.
• Maintain clear, accurate logs pertaining to people or property including packages.
• Provide excellent customer service to all parties on duty.
• Other duties as needed.

Skills

Customer service

Education

High School diploma or GED

Job description

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Position

Security Receptionist / Dispatcher – Burns Harbor, Indiana

Responsibilities

• Greet and assist employees and visitors in a friendly and efficient manner, leaving a positive first impression.
• Ensure visitors and vendors are properly signed in prior to accessing the building.
• Identify all employees and/or visitors upon arrival.
• Monitor CCTV camera systems within the facility.
• Dispatch Patrol Officers to locations.
• Answer regular phones and emergency phones.
• Monitor alarm panels.
• Respond to incidents including property emergencies.
• Maintain clear, accurate logs pertaining to people or property including packages.
• Provide excellent Customer Service to all parties encountered while on duty.
• Other duties as needed.

Qualifications

• Must be at least 18 years of age.
• Must have a valid driver’s license.
• High School diploma or general education degree (GED).
• Able to pass pre‑employment drug screen and criminal background check.
• Previous experience in security dispatching is preferred.
• Ability to stand/sit/walk for extended periods of time.

Required Certificates, Licenses, Registrations

• Ability to obtain a TWIC Card.

Preferred Certifications

• NRC Certification.

Pay and Benefits

• Starting at $18.50 per hour, varying by position, post, and experience.
• Paid time off and paid holidays.
• Opportunities for career growth and promotion.
• Medical, dental, and vision benefits.
• Pension/Retirement 401K benefits.
• Skills‑enhancing training.

EOE/M/F/D/V