Security Operations & Visitor Management Supervisor

Securitas Inc.; Riverwoods (IL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision, & 401K

Life, AD&D, & Disability Insurance

Telemedicine

Paid Time Off, Uniforms, Paid Training

Employee Assistance Program

DailyPay Access

Discounts on various services

Job summary

Securitas USA is seeking a Security Liaison Supervisor in the Waukegan area to lead a team of on-site security officers and ensure compliant operations. You will manage schedules, oversee post orders, and support incident response with strong customer service and leadership delivery.

Ideal candidates bring prior supervision experience, excellent communication, and a hands-on approach to develop training, de-escalation, and performance improvement across locations.

Qualifications

• Must be at least 18 years old with a HS diploma or GED.
• Prior supervision of security officers, reception personnel, or customer service teams preferred.
• Prior law enforcement or military experience a plus, strong computer/technology skills required.

Responsibilities

• Supervise and support a team of security officers on site.
• Ensure adherence to post orders and Securitas protocols.
• Develop and maintain employee schedules for multiple locations and ensure site coverage.
• Respond to incidents, manage emergencies, and provide coaching and feedback.
• Assist payroll and personnel information submissions and maintain daily activity logs.

Skills

Team leadership

Communication

Organization

Scheduling / timekeeping

Customer service

Reporting

Conflict resolution

Education

High school diploma or GED

Tools

Payroll support

Timekeeping systems

Job description

Securitas USA is seeking a Security Liaison Supervisor in the Waukegan area to lead a team of on-site security officers and ensure compliant operations. You will manage schedules, oversee post orders, and support incident response with strong customer service and leadership delivery.

Ideal candidates bring prior supervision experience, excellent communication, and a hands-on approach to develop training, de-escalation, and performance improvement across locations.